Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Languages
Timeline
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William Figueroa

Bartender
Delray Beach,FL

Summary

I have been a hospitality worker for over eleven years, following my interest in the real estate market and hospitality industry. With a background in providing an exceptional customer service demeanor and fine attention to detail, I excel in elevating the customer experience. I aim to improve my understanding of luxury real estate to further my career.

Diligent leader with a solid background in coordinating diverse projects from inception to completion. Successfully supported cross-functional teams to achieve project milestones and deliverables. Demonstrated effective communication and organizational skills in fast-paced environments.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Project Coordinator

A-1 Doors and Remodeling
  • Assured that the project was progressing on time with the projected timeline to the client
  • Act as the point of contact and communicate project status to all participants
  • Create and maintain comprehensive project documentation, plans, and reports

Barback - Trained Employees

Popei's Clam Bar
  • Handled Cash and Credit transactions
  • Assisted in Customer Services
  • Restocked the bar according to the manager's instructions

Bartender

Popei's Clam Bar
  • Maintained a Clean workspace
  • Provided Specialty drinks for customers to enjoy their night
  • Carefully & Precisely I.D everyone who approached the bar

Server

Popei's Clam Bar
  • Lead the team to be quick and efficient
  • Offered excellent service to hundreds of customers daily
  • Trained incoming team members

Host

Popei's Clam Bar
  • Greeted customers with a warm smile
  • Listened to customers' needs and adjusted service accordingly
  • Created advertisements for daily specials at the entrance

Bartender

Bear Lakes Golf and Country Club
03.2022 - Current
  • Handle confidential information and work with minimal supervision
  • Maintain cooperative working relationships with other departments and organizations

Bartender

Ibis Golf and Country Club
05.2018 - 03.2022
  • Maintained and enforced strict and up-to-date cleanliness and social distancing policies regarding the COVID-19 outbreak to ensure both employee and member safety
  • Provided specialty cocktails for members based on their order history
  • Carefully & Precisely I.D everyone who approached the bar
  • Built solid and professional relationships with regular members and staff to create a positive atmosphere

Server/ Barback

Ibis Golf and Country Club
12.2017 - 03.2022
  • Served breakfast, lunch, and dinner to 400-600 customers per day
  • Memorized over 30 menu items and daily specials to give customized recommendations to members
  • Swiftly and successfully resolved conflict resulting in member satisfaction
  • Coordinated with managers, kitchen staff, and hostess to ensure efficient service to members

Front of House - Host

Ibis Golf and Country Club
09.2017 - 12.2017
  • Warmly greeted new and returning members and developed relationships resulting in member loyalty
  • Coordinated with servers' table status throughout the dining service
  • Enforced COVID-19 policies at the entrance as well as specific dress codes in multiple outlets
  • Upon member exiting, provided fond farewells and always addressed members by their last name

Education

Bachelor of Arts - Business Management

Florida Atlantic University
Boca Raton, FL
05-2026

Associates of Arts - Business

Palm Beach State College
Boca Raton, FL
12.2023

Skills

  • Jonas Club Software
  • Detailed Oriented
  • Highly Organized
  • Interpersonal
  • Paycom Knowledge
  • Adobe Programs
  • Communication
  • Time management
  • Microsoft Office
  • Detail-oriented
  • Team leadership
  • Problem-solving
  • Project coordination

Accomplishments

  • Collaborated with a team of twenty in the development of a country club restaurant.
  • Documented and resolved software glitches and pricing errors, leading to more profitable margins.
  • Achieved many promotions by completing and exceeding assigned tasks/projects with accuracy and efficiency.
  • Achieved optimal organization by introducing Jonas Software items to better differentiate points of sales.

Certification

  • CPR Certified
  • Servsafe

Languages

English
Spanish
Limited Working

Timeline

Bartender

Bear Lakes Golf and Country Club
03.2022 - Current

Bartender

Ibis Golf and Country Club
05.2018 - 03.2022

Server/ Barback

Ibis Golf and Country Club
12.2017 - 03.2022

Front of House - Host

Ibis Golf and Country Club
09.2017 - 12.2017

Associates of Arts - Business

Palm Beach State College

Project Coordinator

A-1 Doors and Remodeling

Barback - Trained Employees

Popei's Clam Bar

Bartender

Popei's Clam Bar

Server

Popei's Clam Bar

Host

Popei's Clam Bar

Bachelor of Arts - Business Management

Florida Atlantic University