WILLIAM FLORES TORRES
Spring,TX
Summary
Energetic and personable with natural ability to connect with customers and enhance their shopping experience. Possesses solid understanding of product placement and inventory management, coupled with strong communication and organizational skills. Aiming to drive customer satisfaction and contribute to sales growth through efficient and friendly service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Floor Associate
Dollar Tree
02.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Managed customer returns and exchanges, adhering to store policies while keeping customer satisfaction a top priority.
- Supported company promotional events by setting up displays, distributing marketing materials, and engaging customers in conversations about available offers.
Store Associate
Kung Fu Tea
02.2024 - 12.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
Education
EMT
Wunsche Highschool
Spring, Tx06-2026
Associate of Arts -
Lone Star College
Houston, TX06-2026
Skills
- Goal oriented
- Customer service
- Store maintenance
- Cash handling
- Honest and dependable
- Adaptable and flexible
- Strong communication and interpersonal skills
- Customer assistance
- Team leadership
- Cash register operation
- Decision-making
- Ability to lift 40 pounds
- Inventory and stocking
Certification
Food Handler Certification
BLS Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Floor Associate
Dollar Tree
02.2025 - Current
Store Associate
Kung Fu Tea
02.2024 - 12.2024
EMT
Wunsche Highschool
Associate of Arts -
Lone Star College
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