William Foree
Marietta,Georgia
Summary
- Dynamic leader with a proven track record at Solessence Sneaker Store, excelling in operations management and customer relationship management. Skilled in transforming challenges into opportunities, achieving significant ROI, and fostering team agility through effective staff development. Demonstrates exceptional negotiation and team leadership abilities, ensuring sustained business growth and customer loyalty.
- Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
- Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
Work History
Manager
Solessence Sneaker Store
09.2022 - 02.2024
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.\
- Buy Sell and Trade sneakers
- Bought shoes that sold best for us at the necessary ROI percentage.
- Constantly selling to customers while displaying customer service skills.
- Would handle shipping out orders along with store inventory.
- Would be the only one in the store for 30+ hours a week
- Kept the store website and social media pages up to date.
- Create long term relationships allowing for returning customers
Department Manager
Dicks Sporting Goods
09.2020 - 01.2022
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Creating displays and fixtures for successful product sales.
- In charge of Lodge Department appearance, sales, customer service, and other employees.
- Ordered best selling product to continue to put on sales floor and sell.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
Associate of Business Administration - Marketing Management And Research
Chattahoochee Technical College
Marietta, GA12.2024
Skills
- Performance Management
- Expense Tracking
- Contract Management
- Staff Development
- Operations Management
- Workforce Management
- Marketing
- Business Development
- Business Administration
- Customer Relationship Management (CRM)
- Negotiation
- Team Leadership
- Sales management
- Staff Training and Development
- Time Management
- Project Management
- Product Management
Timeline
Manager
Solessence Sneaker Store
09.2022 - 02.2024
Department Manager
Dicks Sporting Goods
09.2020 - 01.2022
Associate of Business Administration - Marketing Management And Research
Chattahoochee Technical College
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