Leads maintenance operations with a focus on efficiency and tenant satisfaction. Coordinates repair schedules, manages service requests, and trains staff on safety and operational best practices, driving team performance and ensuring compliance with company standards.
Overview
13
13
years of professional experience
Work History
Maintenance Supervisor
Synco Property Management
Winston-Salem, North Carolina
11.2023 - 08.2026
Supervised daily maintenance operations for residential and commercial properties.
Reviewed work orders, allocated resources, assigned tasks, and prioritized job completion to optimize workflow.
Coordinated repair schedules with contractors and maintenance staff to ensure timely completion of maintenance tasks.
Managed inventory of maintenance supplies and equipment effectively.
Ordered parts and supplies to keep property in smooth running order.
Trained and mentored new maintenance personnel on safety practices.
Assisted team members with various tasks to ensure smooth operations. in daily tasks and mentoring new hires with current experiences.
Service manager
Synco Property Management
Winston-Salem, NC
11.2023 - 08.2026
Managed daily operations and staff for property maintenance and tenant services.
Managed service staff to ensure customer satisfaction and compliance with company policies.
Oversaw service requests from tenants ensuring timely responses and resolutions.
Supervised daily maintenance operations for residential and commercial properties.
Assisted team during peak periods by taking on additional tasks to complete various duties during peak periods or employee absences.
Coordinated repair schedules with contractors and maintenance staff.
Managed inventory of maintenance supplies and equipment effectively.
Implemented preventive maintenance programs to ensure property functionality.
Trained and mentored new maintenance personnel on safety practices.
Procured replacement parts to maintain machine efficiency.
Assisted in training new hires on proper operation and maintenance techniques for various types of machinery.
Directed maintenance activities to provide continuous supply of heat, electric power or gas required for operations.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Maintenance Supervisor
RE Carroll Management
Winston-Salem, NC
03.2018 - 11.2023
Maintained property functionality through regular inspections and repairs.
Coordinated vendor schedules for painting, carpet, vinyl installation, and cleaning services.
Order necessary parts for turns and equipment repair.
Conducted walkthroughs of vacant units to ensure vendor tasks were performed correctly.
Maintenance Technician
Hammond Residential
Winston-Salem, NC
01.2014 - 03.2018
Executed HVAC repair tasks based on work orders and scheduled maintenance.
Conducted routine inspections of residential facilities for maintenance needs.
Performed repairs on plumbing, electrical, and HVAC systems effectively.
Coordinated with vendors for specialized maintenance services and supplies.