William Funck
Rockford,United States
Summary
IT Asset Processing Technician with 3+ years of hands-on experience in hardware My position at Rock Valley College as an IT student worker involved relocating equipment between buildings and recording the details on a spreadsheet. This included documenting the type of equipment, such as printers, computers, monitors, and other items, as well as their storage locations on specific shelves. When necessary, I installed computers into their designated locations, powered them on, and verified successful startup and login. Upon confirming functionality, I would restart the computers, record their operational status, update the corresponding ticket to reflect that everything was functioning correctly, and subsequently close the ticket.
Overview
11
11
years of professional experience
Work History
Information Technology – Student Worker
Rock Valley College
Rockford, IL
07.2019 - 12.2025
- Key contributor in the deployment of the computer life cycle, including removal of outdated hardware and installation of new equipment.
- Assist in the installation of a network redesign project.
- Support the student laptop loan program is instrumental with mass reimaging of the college’s laptop fleet.
- Provide end-user support, troubleshooting software, and hardware issues.
- Windows 11 Project, coordinating the upgrade of campus systems from Windows 10 to Windows 11, including compatibility testing, and post-upgrade user support.
- Organize inventory for reimaging/decommissioning per current standard equipment Wipe hard drive or solid state drive prior to decommissioning
Owner/Operator
Rockford
01.2015 - 01.2025
- Founded and managed a successful landscaping business providing lawn maintenance, floral cultivation, stump removal, and snow removal services.
- Oversaw customer relations, scheduling, budgeting, and project completion. Maintained strong relationship through consistent quality and reliability.
Education
AAS - Cybersecurity Specialist
Rock Valley
Rockford, IL05-2026
Skills
- Computer Imaging & Hardware Deployment Experienced
- Windows 11 Upgrade & System Experienced
- Customer Service & User Support Experienced
- Network Setup Assistance Skillful
- Project participant in implementing hardware upgrades Skillful
- Training & Team Collaboration Skillful
- Strategic Thinking & Creativity Skillful
Asset Processing Technician
801 Trenton Ave, Rockford, United States, 61102 / 8157085855 / wjftv423@outlook.com
Timeline
Information Technology – Student Worker
Rock Valley College
07.2019 - 12.2025
Owner/Operator
Rockford
01.2015 - 01.2025
AAS - Cybersecurity Specialist
Rock Valley