William Gaines
Parker,CO
Summary
Proven leader with a track record of enhancing customer satisfaction and profitability at Colorado Discount Heating and Cooling. Excelled in operations management and team building, driving sales growth through strategic planning and strong relationships. Implemented a mentoring program to bolster team capabilities, demonstrating exceptional problem-solving and interpersonal skills. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
General Manager
Colorado Discount Heating and Cooling
09.2021 - 09.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
General Manager
Alliance Safety Inc.
08.2013 - 08.2021
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
No Degree - Massage Therapy
Colorado School of Healing Arts
Denver, CO09.2024
High School Diploma -
Eaglecrest High School
Centennial, CO05.2003
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Customer Relations
- Inventory Control
- Motivation
Timeline
General Manager
Colorado Discount Heating and Cooling
09.2021 - 09.2023
General Manager
Alliance Safety Inc.
08.2013 - 08.2021
No Degree - Massage Therapy
Colorado School of Healing Arts
High School Diploma -
Eaglecrest High School
Similar Profiles
Arnulfo (AJ) RodriguezArnulfo (AJ) Rodriguez
HVAC Technician/Installer/Comfort Advisor (sales) at The Fix It Guys Heating and CoolingHVAC Technician/Installer/Comfort Advisor (sales) at The Fix It Guys Heating and Cooling
Matthew RichardsMatthew Richards
HVAC Maintenance Technician at Colorado Discount Heating & CoolingHVAC Maintenance Technician at Colorado Discount Heating & Cooling
KELLY FERAKELLY FERA
Billing Specialist at Air Star Heating & Cooling IncBilling Specialist at Air Star Heating & Cooling Inc