William Gaines
Palm Bay,FL
Summary
Seasoned worker demonstrating exceptional problem-solving and communication skills. Proven track record in customer relations and conflict resolution, ensuring smooth on the job operations.
Overview
5
5
years of professional experience
Work History
Seasonal Instructor, and IT SPECIALIST
ID TECH
05.2016 - 08.2021
- This is a seasonal position I worked for three summers, the summer of 2016, 2017, and 2021 (remote).
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Provided technical support for hardware troubleshooting and network issues.
Education
Associate of Science - Computer Science
LaGuardia Community College of The City University of New York
Long Island City, NY11.2021
Skills
- Differentiated Instruction
- Technology Integration
- Class Instruction
- Curriculum Development
- Customer Service
- Customer Assistance
- Staff Mentoring
- Conflict Resolution
- Loss Prevention
- Written and verbal communication
- Inventory Management
- Time management skills
Projects
Project Godslayer: Computer based videogame in the tactical rpg genre, working as Game Designer, and Programmer in free time.
Timeline
Seasonal Instructor, and IT SPECIALIST
ID TECH
05.2016 - 08.2021
Associate of Science - Computer Science
LaGuardia Community College of The City University of New York
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