William Gavilán
Durham,NC
Summary
I'm a strong team member wherever I'm at if you give me a task, I'll complete it efficiently. I'm also creative and confident with problem-solving. With my experience in retail, event security, and hosting events, I always make sure that the customer is always first.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Founder, CEO
Kestrel Entertainment LLC
Boone, NC
01.2024 - Current
- Kestrel Entertainment LLC’s purpose is to provide high-quality concert film, musical performances, and various other performance art events for the benefit of artists, patrons, vendors, and partnering organizations.
Security Event Staff Member
Appalachian State University
Boone, NC
08.2023 - Current
- I ensured every guest had a great but safe time at our events.
- Checked bags at entrances (gates)
- Welcomed guests and briefed them on our clear bag policy
- I managed large crowds through metal detectors so they wouldn't run over each other.
- I've scanned guests' tickets for events.
- I've ushered people to their seats.
- I have experience managing ADA sections in an arena to ensure that people who need limited mobility and wheelchair seating receive appropriate accommodation.
Bagger/Grocery Stocker
Kings Red and White
Durham, NC
05.2019 - Current
- I bagged customers' groceries and took their bags to their car.
- I covered cashiers' spots when they needed extra help or were on break
- Every day I would assist in cleaning the store to prepare for the next day of work.
- During stock days I would help unload and shelve new products.
- I took inventory and ordered the missing items on shelves.
- Prepared orders in the produce and meat department.
Education
Bachelor of Science - Music Industry Studies
Appalachian State University
Boone, NC12-2025
High School Diploma -
Riverside High School
Durham, NC06-2022
Skills
- Security Equipment Operation
- Public Safety Awareness
- Ticket checking
- Crowd Management
- Risk Mitigation
- Customer Service
- Cleanliness
- Teamwork and Collaboration
- Event Planning
- Event Marketing
- Budget Management
- Project Management
Affiliations
- Hayes School of Music Representative in the Student Government Association (SGA) at App State University 2023 - 2024.
- Silent film event projects
- Office of Arts and Cultural Programs Committee (OACP)
Accomplishments
- Leonard Bernstein Musicianship Award
Certification
- Office of State Fire Marshal (OFSM): Crowd Management Certified
- OSHA Certified Forklift Operator
References
References available upon request.
Timeline
Founder, CEO
Kestrel Entertainment LLC
01.2024 - Current
Security Event Staff Member
Appalachian State University
08.2023 - Current
Bagger/Grocery Stocker
Kings Red and White
05.2019 - Current
Bachelor of Science - Music Industry Studies
Appalachian State University
High School Diploma -
Riverside High School
- Office of State Fire Marshal (OFSM): Crowd Management Certified
- OSHA Certified Forklift Operator
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