William Geary
Hamburg,NY
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales, Technician & Operations Manager
Precision Overhead Garage Doors
West Seneca, NY
12.2013 - 08.2024
- Developed lasting relationships with customers through prompt and efficient inquiry resolution.
- Provided technical support for sales team members to ensure customer satisfaction.
- Evaluated customer feedback data to pinpoint opportunities for optimizing the sales process.
- Provided training sessions to new employees regarding company's sales policies and procedures.
- Monitored competitors' activities, pricing structure, promotions, and provided insights accordingly.
- Implemented personalized strategies to effectively sell and upsell services to both new and existing clients.
- Recruited, hired and trained new hires to optimize profitability.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Education
High School Diploma. Graduated As Top Vocational Student - Building Trades
Lake Shore Senior High School
Angola, NY06-1996
Skills
- Sales expertise
- Upselling and Cross Selling
- Complex Problem-Solving
- Customer Relationship Building
- Staff Training
- Exceeds sales goals
- Retention Strategies
- Safety Protocols
- Building and Structural Repair
- Heavy Machinery Operation
- Equipment maintenance and repair
- Dependable and Hardworking
- Technical skills
- Heavy Lifting
Affiliations
- Family activities are first and foremost in my free time
- Enjoy many outdoor sports and activities as well as relaxing game and movie nights
- Assistant coach for my children's ice hockey and softball teams
- Stay active by playing mens "senior" hockey
- Chair the annual meat raffle, Co-chair the annual lawn fete as well as volunteer for many other fundraising events at my children's school
- Pass time being a creative hobbyist with my CNC machine and woodworking projects
Certification
- OSHA 30 Certified
- IDA Residential Master Technician
- IDA Train The Trainer Certified
References
References available upon request.
Timeline
Sales, Technician & Operations Manager
Precision Overhead Garage Doors
12.2013 - 08.2024
High School Diploma. Graduated As Top Vocational Student - Building Trades
Lake Shore Senior High School
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