William Geater
Memphis,TN
Summary
Adaptable leader with experience in training, mentoring, and behavioral assessment. Proven ability to guide staff, support performance, and manage daily needs across operations. Focused on improving team consistency and service quality.
Overview
22
22
years of professional experience
Work History
Shift Supervisor
Gibson's Donuts
Memphis, Tennessee
08.2019 - Current
- Coordinated shift assignments, break schedules, and opening tasks for team efficiency.
- Exercised hiring and termination authority while overseeing employee performance, accountability, and staffing needs.
- Communicated supply needs, inventory counts, and shift updates to ensure team readiness.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Operations Manager
Belmont Grill
Germantown, Tennessee
10.2007 - 09.2014
- Managed personnel decisions, including recruitment, hiring, performance management, and termination processes
- Balanced hands- on service responsibilities with management's duties, maintaining daily operational involvement while addressing staffing, purchasing, and business needs.
- Advanced through multiple roles over seven years, assuming greater responsibilities in front-of-house service, kitchen operations, and restaurant management
Assistant Manager
Lenny's Sub Shop
Germantown, Tennessee
11.2004 - 10.2007
- Oversaw daily store operations to ensure smooth functioning and customer satisfaction.
- Tracked inventory levels and coordinated food ordering to maintain stock availability.
- Trained crew on sandwich prep, service standards, and safety.
Education
Bachelor of Science - Psychology
Arkansas State University
Jonesboro, AR07-2026
Skills
- Client communication
- Operational leadership
- Behavioral assessment
- Case management
- Staff development
- Conflict resolution techniques
Timeline
Shift Supervisor
Gibson's Donuts
08.2019 - Current
Operations Manager
Belmont Grill
10.2007 - 09.2014
Assistant Manager
Lenny's Sub Shop
11.2004 - 10.2007
Bachelor of Science - Psychology
Arkansas State University