SARAH E. FANELLI
Merrick
Summary
Developed leadership and coordination skills in fast-paced, customer-service-focused environment. Expertise in managing teams, resolving conflicts, and ensuring efficiency through effective task delegation and operational oversight. Seeking to transition into new field, leveraging strong organizational and communication abilities to contribute to new team.
Overview
17
17
years of professional experience
Work History
Shift Supervisor
Dennys
03.2018 - Current
- Managed and supervised the daily operations of a busy restaurant
- Ensured high quality customer service
- Supervised a team of15 staff members, providing ongoing training and support resulting in an increase in productivity
- - Maintained a clean and hygienic environment, ensuring compliance with food safety regulations and standards
- - Handled cash and managed daily sales, maintaining accurate records and reporting to the General Manager
- - Ensured timely delivery of food orders to customers, reducing waiting time
- - Resolved customer complaints and issues in a professional and timely manner, maintaining a high level of customer satisfaction
Paralegal/Front Desk
Munawar&Andrews-Santillo LP
12.2015 - 09.2016
- Worked in the Arbitration and Medical Records department
- Scheduled for clients to come in for depositions regarding their case
- Read medical reports, and independent medical examinations
- Sent letters to insurance companies requesting Independent Medical Examinations and Peer Review Reports
- Sent Amended cases and supplement affidavits to the AAA
- Called clients to see which hospitals and doctor offices they went to, and would request medical records Compiled submissions to be sent to the American Arbitration Association
Paralegal
Napoli, Bern, Ripka and Shkolnik LLP
01.2015 - 05.2015
- Interviewed potential clients for Class Action cases as well as for Tort cases
- Read medical reports, and independent medical examinations for attorney to file a complaint for client
- Scheduled for clients to come in for depositions regarding their case
- Typed affidavits to be notarized for court
- Reviewed cases to make sure the statute of limitations had not expired
- Cross checked cases to make sure they were filed with the proper Federal Court
- Updated clients on their case status
- Would start to put together cases for attorney including typing out discovery phase and putting together exhibits
Paralegal
Israel, Israel and Purdy LLP Law Firm
09.2013 - 09.2014
- Put together20 submissions a day that were sent to the American Arbitration Association (ECF)
- Sent Amended cases and supplement affidavits to the AAA for attorneys especially contemporaneous records
- Called different Insurance Companies to see if payment was made and if it was not would request denial of benefits to put together submissions
- Sent letters to insurance companies requesting Independent Medical Examinations and Peer Review Reports
- Edited affidavits and proof read, helped with motions
- Started learning when the schedule Affidavits were needed for cases and would inform attorneys
- Would deliver documents to court, mostly Queens Court on Queens Blvd
- Pulled files when needed as well as filed back cases
Paralegal/Internist
Chambers of Judge Lee Mayersohn
12.2007 - 05.2008
- Answered phone calls and took messages for the Judge
- Typed, proof read and filed motions and affidavits as well as other legal paperwork
- Observed all different trial parts to start understanding the different work that goes into each Judges chambers
- Handled traveling arrangements for judges
- Worked for three different judges; observed matrimonial, family court, small claims court and guardianship
Education
M.S. - English Education
City University CCNY
Manhattan, New York08.2017
B.S. - English and Minor in Communications
State University College at Oneonta
Oneonta, New York12.2012
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Case management
- Client communication
- Office administration
- Document preparation
- Administrative support
Languages
Spanish
Professional Working
Timeline
Shift Supervisor
Dennys
03.2018 - Current
Paralegal/Front Desk
Munawar&Andrews-Santillo LP
12.2015 - 09.2016
Paralegal
Napoli, Bern, Ripka and Shkolnik LLP
01.2015 - 05.2015
Paralegal
Israel, Israel and Purdy LLP Law Firm
09.2013 - 09.2014
Paralegal/Internist
Chambers of Judge Lee Mayersohn
12.2007 - 05.2008
B.S. - English and Minor in Communications
State University College at Oneonta
M.S. - English Education
City University CCNY
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