Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Gies

Hotchkiss,CO

Summary

Knowledgeable and dedicated professional with extensive experience in the technology industry. Solid team player with outgoing, and positive demeanor. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

17
17
years of professional experience

Work History

Service Advisor

Hellman Chevrolet Buick
12.2023 - Current
  • Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
  • Developed customized preventative maintenance plans for clients based on their specific needs, contributing to long-lasting client relationships.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.

CSLTS II Correctional Support Lic. Trade Sup.

Delta Correctional Facility
01.2007 - 12.2022
  • Repair and install electronic and electrical systems including door controls, fire protection, security detection and alarms, telephone and communication systems, public address and intercom systems.
  • Dedicated Micros video surveillance and recording, cable TV distribution and computer local area network (LAN). Coordination with entities as CDOC Communications, Office of Information Technology, Colorado Inmate Phone System (CIPS), Prison Cable TV Manager, CDOC Security Technology Committee.
  • Installation and maintenance of electric heat light and power.
  • Enhanced safety within the correctional facility by closely monitoring inmates and maintaining a strict adherence to protocols in searches, escorting, transporting, inspecting and restraint.
  • Provided training and supervision of assigned crew, ensured operations and offender management procedures in compliance with appropriate key, tools, contraband and chemical control.
  • Educated staff and inmates using tools and equipment correctly, ensured safe construction practices and proper use of Personal Protective Equipment (PPE).
  • Streamlined inventory management processes within the facility, ensuring proper tracking and storage of tools, materials, and equipment.

Education

Architectural AutoCAD II

Technical College of The Rockies
06.2010

Digital Electronics

Boulder Valley VoTech
Boulder
06.1982

Skills

  • Excellent Communication
  • Records Maintenance
  • Understanding Customer Needs
  • Problem Resolution
  • Installation Computer Networks and Telephone Systems
  • Organization and Time Management
  • Attention to Detail
  • Analytical and Critical Thinking
  • Colorado Journeyman Electrical License #JW0102920

Timeline

Service Advisor

Hellman Chevrolet Buick
12.2023 - Current

CSLTS II Correctional Support Lic. Trade Sup.

Delta Correctional Facility
01.2007 - 12.2022

Architectural AutoCAD II

Technical College of The Rockies

Digital Electronics

Boulder Valley VoTech

Similar Profiles

CREATE PROFILE
William Gies