William Glassford
Manager
Wetumpka,AL
Summary
Dedicated professional with extensive experience in food service and retail, skilled in managing small teams and fostering a collaborative environment. A successful transition into commercial trucking has provided valuable skills and insights, enhancing adaptability and problem-solving abilities. Eager to pursue a career aligned with personal values and lifestyle aspirations, particularly in roles emphasizing service to others within a stable environment conducive to family life. Committed to hard work, quick learning, and achieving excellence, with full authorization to work in the US for any employer.
Overview
18
18
years of professional experience
4
4
Certifications
1
1
Language
Work History
Truck Driver
WJG Trucking Inc
09.2023 - 10.2023
- Independent contractor leased and contracted to Hirschbach Motor Lines as a long haul refrigerated truck driver
- Participated in safety meetings to discuss best practices and improve overall fleet safety.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Planned efficient delivery routes to optimize fuel consumption and reduce transit times.
- Conducted pre-trip and post-trip inspections to identify maintenance needs and ensure vehicle safety.
- 100% safe, clean record with no citations or violations.
Truck Driver
JR Refrigerated Inc
03.2023 - 08.2023
- Long haul truck driver
General Manager
Papa John's
08.2022 - 03.2023
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Maintained facility and grounds to present positive image.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Set clear expectations and created positive working environment for employees.
- Carefully interviewed, selected, trained, and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Consistently surpassed projected sales goals on a weekly basis.
Delivery Driver
Self-employed
02.2022 - 07.2022
- Local delivery independent contract work, primarily with door dash.
- Managed route planning to optimize delivery schedules and reduce travel time.
- Delivered packages efficiently to ensure timely customer satisfaction.
- 100% safe, clean record with no citations or violations.
Truck Driver
Evergreen Forest Products
06.2021 - 02.2022
- Local end-dump truck driver
OTR Truck Driver
P&G Trucking Inc
06.2020 - 05.2021
- Long haul truck driver, same owner as JR Refrigerated Inc.
Truck Driver Class A
Roehl Transport
11.2017 - 05.2019
- Long haul truck driver
Runner
Haislip Ragan
09.2016 - 10.2017
- Deliver transcripts to law firms, pick up supplies for office, assist in assembling transcripts.
Shift Leader
Redland Market
06.2011 - 05.2014
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Assistant Manager
Guthrie's
11.2005 - 05.2009
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Coordinated inventory management processes, optimizing stock levels and reducing waste.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
High school or equivalent - General Studies
Loveless Academic Magnet Program High School
Montgomery, AL05.2005
Skills
Operations management
Inventory management
Labor management
Customer service
Staffing & Scheduling
Point of sale (POS) system operation
Problem Solving
Strong work ethic
Time management
Accurate record keeping
Money Handling
Mathematics
Certification
Air Brake Endorsement
Timeline
Truck Driver
WJG Trucking Inc
09.2023 - 10.2023
Truck Driver
JR Refrigerated Inc
03.2023 - 08.2023
General Manager
Papa John's
08.2022 - 03.2023
Delivery Driver
Self-employed
02.2022 - 07.2022
Truck Driver
Evergreen Forest Products
06.2021 - 02.2022
OTR Truck Driver
P&G Trucking Inc
06.2020 - 05.2021
Truck Driver Class A
Roehl Transport
11.2017 - 05.2019
Runner
Haislip Ragan
09.2016 - 10.2017
Shift Leader
Redland Market
06.2011 - 05.2014
Assistant Manager
Guthrie's
11.2005 - 05.2009
High school or equivalent - General Studies
Loveless Academic Magnet Program High School
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