Summary
Overview
Work History
Education
Skills
Timeline
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William Gleason

Drexel Hill,PA

Summary

Reliable and approachable individual with talent for motivating and guiding team members to achieve organizational goals. Possesses knowledge of team dynamics and conflict resolution, coupled with strong organizational and communication skills. Committed to driving team success and fostering collaborative work environment.

Overview

3
3
years of professional experience

Work History

Team Supervisor

Wawa
10.2022 - 08.2025
  • Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
  • Oversaw loading and unloading of packages in-store.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
  • Evaluated team member performance regularly, providing guidance for professional growth and development.
  • Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.
  • Mentored new hires in company policies, procedures, and expectations to facilitate their smooth integration into the team.

Education

Upper Darby High School
Upper Darby, PA

Skills

  • Effective leadership
  • Assignment delegation
  • Report preparation
  • Complaint handling
  • Staff training
  • Motivational skills
  • Employee engagement
  • Problem-solving
  • Overseeing daily activities
  • Cash handling

Timeline

Team Supervisor

Wawa
10.2022 - 08.2025

Upper Darby High School

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William Gleason