Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Glover

Collierville,TN

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Overview

2
2
years of professional experience

Work History

Shift Manager

Swanky's Taco Shop
03.2022 - Current
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.

Catering Assistant

Swanky's Taco Shop
03.2022 - Current
  • Provided friendly, courteous service to create memorable moments for guests.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.

Director of Adult Ministries

Hope Center Ministries
01.2022 - 03.2023
  • Identified and recruited potential volunteer workers.
  • Prepared, coordinated and distributed information about yearly schedule of activities and classes.
  • Kept program children safe and secure at all times with proactive monitoring strategies.
  • Hired, mentored and supervised instructors and volunteer staff to carry out program goals.

Education

Hospitality Management -

Western Kentucky University
Bowling Green, KY

Skills

  • Equipment Troubleshooting
  • Safety Compliance
  • Staff Development
  • Supply Ordering
  • Team Development
  • Payment Processing
  • Energetic and Enthusiastic
  • Mentoring and Coaching
  • Punctual and Reliable
  • Relationship Building

Timeline

Shift Manager

Swanky's Taco Shop
03.2022 - Current

Catering Assistant

Swanky's Taco Shop
03.2022 - Current

Director of Adult Ministries

Hope Center Ministries
01.2022 - 03.2023

Hospitality Management -

Western Kentucky University

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William Glover