Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic

WILLIAM GLOVER

Miami,FL

Summary

Seasoned Correctional Officer with notable experience in managing inmate populations, enforcing facility policies and ensuring public safety. Skilled in crisis management, conflict resolution and communication. Built strong rapport with inmates to foster safe environment while consistently maintaining facility security. Previous work has positively impacted overall efficiency and safety within correctional facilities.

Overview

13
13
years of professional experience

Work History

Correctional Officer

Miami-Dade Corrections
Miami Dade, FL
02.2019 - Current
  • Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
  • Conducted headcounts to ensure that all inmates were accounted for.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.

Waste Collector

City of Coral Gables
Coral Gables, FL
06.2012 - 09.2025
  • Operated waste collection truck to pick up and transport garbage, recyclable materials, and yard waste from residential areas.
  • Inspected trucks daily to ensure proper functioning of brakes, lights, signals, and other safety equipment.
  • Adhered to all safety regulations while operating truck according to local driving laws.
  • Maintained records of routes completed and amount of material collected during each shift.

Correctional Officer

Florida Department Of Corrections
Miami Dade, FL
09.2017 - 02.2019
  • Enforced institutional policies and procedures to maintain order and security within the correctional facility.
  • Inspected locks, window bars, doors, and security systems to support escape prevention.
  • Performed head counts, checking cells for missing inmates.
  • Supervised inmates during day-to-day activities.
  • Operated security control systems to monitor entrances, exits, and movement within the facility.

Skills

  • First aid and CPR certified
  • Firearm operations trained
  • Restraint techniques
  • Equipment operation
  • Problem-solving abilities
  • Effective communication

Accomplishments

  • 2020 Miami Corrections employee of the year.

Timeline

Correctional Officer

Miami-Dade Corrections
02.2019 - Current

Correctional Officer

Florida Department Of Corrections
09.2017 - 02.2019

Waste Collector

City of Coral Gables
06.2012 - 09.2025
WILLIAM GLOVER