Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Recreation Specialist
City Of Charleston
02.2018 - Current
Researched, planned and organized mentally stimulating activities for individuals between ages of 3 and 18.
Maintained inventory of supplies and equipment with established sign-out procedures.
Tracked program spending, enrollments and attendance to produce monthly reports for program director.
Coordinated safety planning and implementation.
Customer Service Manager
BiLo Foods
08.2016 - 12.2017
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Took ownership of customer issues and followed problems through to resolution.
Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.