William Green
Convention Consultant And Event Planner
Slidell,LA
Summary
Personable Head Bartender with 40 years of experience working in high traffic venues. The last 32 years as a Casino bartender. Collaborative leader, establishing functional teams through relationship-building and thoughtful delegation. Proficient teacher, coaching staff to maintain service standards and anticipate customer needs. With a bit of working flair for extra customer involvement.
Overview
44
44
years of professional experience
7
7
years of post-secondary education
Work History
Convention Services Manager, Planned and Consultan
LabWare
Slidell, LA
02.1998 - Current
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Impact and goals have helped keep all costs down by 20%.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later conventions.
- Managed administrative logistics of events planning, event booking and event promotions. Consulting on convention booth locations and layout on convention floors. Consulting on design and layout of each convention, from layout of graphics, monitor's, sound systems, lighting, displays, and meeting areas.
Senior Bartender
Harrah's Casino New Orleans
New Orleans, LA
04.2002 - 04.2022
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Bartender in our suites at Super Dome for concerts, Saints games, Superbowl's, and any other, major events.
- Practiced and taught working Flair, tossing liquor and beer bottles, bar tins, ice, fruit, napkins, and provided entertainment.
- Educated customers on table games, slots, and video poker. Explaining odds, procedures, and etiquette, to make them all feel comfortable, and at ease.
- Built personal relationships with customers, making each feel that they have their special place in New Orleans, becoming not only their concierge, their host, but also their friend.
- Improved profits over 15%, customers wanting to stay longer, play (gamble) longer, and be engaged in the entertaining atmosphere.
- Taught employees bar sales techniques, resulting in higher profits
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights and weekends.
Education
High School Diploma -
Silver Bluff High School
Aiken, SC 01.1980 - 05.1982
High School Diploma -
Aiken Vocational School
Aiken, SC 08.1980 - 05.1982
Associate of Arts - Interior Design
The Art Institute of Atlanta
Atlanta, GA 01.1987 - 12.1989
Skills
Coaching and mentoring
undefinedTimeline
Senior Bartender
Harrah's Casino New Orleans
04.2002 - 04.2022
Convention Services Manager, Planned and Consultan
LabWare
02.1998 - Current
Associate of Arts - Interior Design
The Art Institute of Atlanta
01.1987 - 12.1989
High School Diploma -
Aiken Vocational School
08.1980 - 05.1982
High School Diploma -
Silver Bluff High School
01.1980 - 05.1982
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