William Gwinn
Snohomish,WA
Summary
Results-driven outside sales representative and construction project manager with proven leadership and communication skills. Experienced home inspector focused on expanding expertise and enhancing professional capabilities. Operations Specialist with a successful track record in sales, project coordination, and field operations, demonstrating strong attention to detail and a proactive approach.
Overview
15
15
years of professional experience
Work History
Outside Sales Representative / Project Manager,
Attic Projects
Seattle , WA
11.2023 - Current
- Negotiated contracts with customers to close deals in a timely manner.
- Researched potential clients, identified decision makers and developed relationships with them.
- Created customized presentations for prospective clients based on their needs.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
- Met regularly with team members to discuss progress towards goals.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Advised other departments on best practices related to managing large-scale projects.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Developed and maintained project plans, timelines, and budgets.
HVAC Installer,
A-Quality Heating & Air Conditioning
Seattle, WA
06.2023 - 11.2023
- Installed refrigeration, heating and air conditioning systems, positioning compressors, motors and other components in accordance with design specifications.
- Led removal process of prior equipment in tight, restricted crawl spaces and attics.
- Answered service calls to address ventilation, air conditioning and heating system issues.
- Repaired, adjusted or replaced defective HVAC elements to bring systems back to full functionality.
Operations Support Specialist,
Resound Energy
Woodinville, WA
06.2022 - 05.2023
- Supported sales and PM's in scope verification, project coordination and project close out.
- Prepared, organized and submitted many facets of LED project coordination.
- Heavy communication with utility districts, third party vendors and contractors.
- Maximized profit and implemented strategies to take advantage of new opportunities
- Communicated with every department to ensure project readiness and flow.
- Served as Fleet Maintenance Manager for 16 fleet vehicles, including DOT regulated vehicles.
- Created warranty packets for clients after project close out.
- Took on many tasks and projects outside of my normal scope of work.
Stockman / Driver,
Resound Energy
Bothell, WA
08.2021 - 06.2022
- Coordinated with warehouse manager to determine project start dates, locations and job material needed.
- Loaded truck and delivered all LED fixtures and material to job sites throughout Washington state.
- Safely secured merchandise to prevent damage during transportation.
- Supported 4 electrical teams each week with supply runs of urgent material needed to continue work flow.
- Cleaned up / maintained all job sites during job process and after work completion. Recycled acceptable material and disposed of non-recyclables.
- Brought unused product back to the warehouse. Inventoried product and organized / maintained high volume stockroom.
- Supported fleet maintenance.
English as a Second Language Teacher
Open English
Buenos Aires, Argentina
03.2019 - 06.2021
- Created opportunities for adult students to actively engage with one another in small and large group interactive learning sessions.
- Screened and identified needs of learners through diagnostic testing.
- Taught grammar, writing, listening and reading in beginner and intermediate proficiency levels.
- Built relationships with students of diverse cultural, social and economic backgrounds.
- Developed lesson plans to teach course materials according to students needs.
- Led self-guided exercises to improve student understanding of spelling, punctuation, style and pronunciation.
- Provided one-on-one instruction for non-English speaking students within classroom settings.
Route Sales Representative,
Frito-Lay
Seattle, WA
05.2014 - 03.2018
- Continuously surpassed sales goals, optimizing profitability and performance of assigned territory.
- Developed positive relationships with customers to maintain consistent sales.
- Led a team of 3-4 employees including sales associates and merchandisers.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Recorded deliveries and daily sales transactions.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
- Merchandised product in high volume supermarkets.
Lead Merchandiser,
Columbia Distributing
Everett, WA
06.2011 - 05.2014
- Stocked and rotated shelves and built displays to deliver results for high volume stores and suppliers.
- Led a team of 4-5 merchandisers to ensure full territory was completed in a timely maner.
- Responsible for training new merchandisers.
- Assisted in selling extra in-store displays.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
Education
FUNDAMENTALS OF HOME INSPECTION - Home Inspection
AHIT
08.2023
CPR Certification -
CPR Certification
02.2022
Some College (No Degree) - Sustainability Studies
Arizona State University
Tempe, AZ05.2021
TEFL - Teaching English As A Foreign Language
Elebries Buenos Aires
Buenos Aires, Argentina 12.2019
Level 1-4 Spanish - Spanish
University of Buenos Aires
Buenos Aires, Argentina 11.2019
Some College (No Degree) - Business Communications
Edmonds Community College
Lynnwood, WA2008
Skills
- Home Inspecting
- 6 Years Sales Experience
- Problem Resolution
- Leadership Experience
- Microsoft Office
- Planning & Organizing
- Fluent in Spanish
- Critical Thinking
Timeline
Outside Sales Representative / Project Manager,
Attic Projects
11.2023 - Current
HVAC Installer,
A-Quality Heating & Air Conditioning
06.2023 - 11.2023
Operations Support Specialist,
Resound Energy
06.2022 - 05.2023
Stockman / Driver,
Resound Energy
08.2021 - 06.2022
English as a Second Language Teacher
Open English
03.2019 - 06.2021
Route Sales Representative,
Frito-Lay
05.2014 - 03.2018
Lead Merchandiser,
Columbia Distributing
06.2011 - 05.2014
FUNDAMENTALS OF HOME INSPECTION - Home Inspection
AHIT
CPR Certification -
CPR Certification
Some College (No Degree) - Sustainability Studies
Arizona State University
TEFL - Teaching English As A Foreign Language
Elebries Buenos Aires
Level 1-4 Spanish - Spanish
University of Buenos Aires
Some College (No Degree) - Business Communications
Edmonds Community College