Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
ProjectManager

William Hadley

Summary

Dynamic Project Manager with a proven track record at Steel Tech Industries, excelling in project planning and client relations. Expertly managed multiple projects, ensuring timely delivery and exceptional customer satisfaction. Strong relationship-building skills and logistics management expertise drive successful outcomes and enhance team collaboration. Committed to maintaining high-quality standards and workplace safety.

Overview

9
9
years of professional experience

Work History

Project Manager

Steel Tech Industries
02.2020 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Managed projects from procurement to commission.

Dispatcher

Southeastern Freight Lines
12.2016 - 02.2020
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.

Freight Handler

Southeastern Freight Lines
12.2015 - 12.2016
  • Inspected freight for any damage or faults prior to loading.
  • Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
  • Exceeded performance goals consistently while maintaining high-quality work standards in a fast-paced environment.
  • Achieved rapid turnaround times for inbound shipments through swift unloading, sorting, and storage procedures.
  • Operated various types of heavy machinery for efficient movement of goods within the warehouse, reducing manual labor demands.
  • Maintained clean and organized work area to improve efficiency and comply with regulations.
  • Assisted in inventory management, accurately updating the database with incoming and outgoing stock information.

Education

No Degree - General Studies

University of North Georgia
Dahlonega, GA

Skills

  • Project management
  • Project planning and development
  • Project scheduling
  • Schedule management
  • Client relations
  • Customer relations
  • Stakeholder communications
  • Project estimation and bidding
  • Purchasing and procurement
  • Logistics management
  • Relationship Building

Accomplishments

  • Presented with the Outstanding Performance Award on the Decatur Public Health Laboratory Project for consistently meeting deadlines while adapting to changing jobsite conditions.
  • Completed the Atlanta Falcons Weight room and Cafe Expansion Project on time and $10,000.00 under budget along with several other projects: Grady Memorial hospital, Spelman Rockefeller arts building renovation, Holmes Hunter academic Building renovation @ UGA, Sanford Stadium South Side Expansion, Georgia Tech REC Center, and NEGMC Medical Office Building to name a few.
  • Worked with clients in the commercial and residential sectors to achieve their visions in a timely and safe manner.

Timeline

Project Manager

Steel Tech Industries
02.2020 - Current

Dispatcher

Southeastern Freight Lines
12.2016 - 02.2020

Freight Handler

Southeastern Freight Lines
12.2015 - 12.2016

No Degree - General Studies

University of North Georgia

Similar Profiles

CREATE PROFILE
William Hadley