- Music (Multi Instrumentalist)
- Participate in local theater productions, enhancing my public speaking and teamwork skills
- Acting and Theater
- Team Sports (Soccer, Track and Field)
- Enjoy participating in running/strength training for overall physical and mental well-being and to prepare for various competitive road races (half/full marathons)
William Harding
Philadelphia,PA
Summary
Proven to excel in fast-paced environments, I leveraged my exceptional customer service and cash handling skills at Jack's Firehouse, ensuring high-quality guest experiences. My strong work ethic and ability to engage guests effectively contributed to a seamless operation, demonstrating significant achievements in team collaboration and efficiency.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Jack's Firehouse
05.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated and managed team members during busy shifts for efficient workflow and excellent guest experiences.
Glass Polisher/Food Service Worker
Suraya
01.2021 - 04.2023
- Provided exceptional customer service through clear communication, understanding client needs, and delivering high-quality results.
- Responsible for the cleaning, maintaining and restocking of all Glass and Silverware throughout the restaurant, providing support to all bartenders and service staff.
- Trained new employees on proper glass polishing techniques, contributing to their successful integration into the workforce.
Assistant Manager
Trefethen-Evergreen Improvement Association
05.2018 - 08.2021
- Supervised day-to-day operations when Club Manager was off premises to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized environment to enhance the experience for all club members.
- Developed strong working relationships with staff, fostering a positive work environment.
- Responsible for all repairs, Maintenance and landscaping for over 40 acres of land.
Education
Bachelor of Arts - Theater (Concentration in Acting
Temple University
Philadelphia, PA05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Retail services
Interests
Timeline
Server/Bartender
Jack's Firehouse
05.2023 - Current
Glass Polisher/Food Service Worker
Suraya
01.2021 - 04.2023
Assistant Manager
Trefethen-Evergreen Improvement Association
05.2018 - 08.2021
Bachelor of Arts - Theater (Concentration in Acting
Temple University
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