William Hargreaves

• Supervised day-to-day functions of plant.
• Coached employees on company standards and efficiency.
• Led safety meetings and promoted adherence to company policies for a safer working environment for all employees involved in the plant operation activities.
• Reduced downtime through proactive maintenance scheduling and timely repairs on machinery.
• Implemented organizational systems to maximize plant efficiency.
• Increased production output by closely monitoring operations, identifying bottlenecks, and making necessary adjustments to workflow.
• Scheduled deliveries, employee shifts and equipment maintenance.
• Coordinated with vendors for timely delivery of raw materials, ensuring the smooth functioning of production processes.
• Resolved personnel issues quickly through active listening skills combined with fair decision-making practices that resulted in improved workforce satisfaction.
• Boosted employee morale with open communication, recognition of achievements, and opportunities for professional development.
• Troubleshot equipment to reduce service calls and downtime.
• Kept accurate and detailed records of personnel progress and productivity.
• Increased customer satisfaction and grew business by maintaining close relationships with customers.
• Monitored daily and weekly key performance indicators to maintain on-track status.

• Contributed to a safe and efficient work environment by keeping the truck cab and equipment clean, organized, and in proper working order.
• Maintained high customer satisfaction with prompt and accurate deliveries while adhering to safety regulations.
• Ensured timely delivery of concrete by efficiently planning and executing daily routes.
• Facilitated smooth order processing using electronic devices like tablets or smartphones for accurate record-keeping purposes.
• Contributed to a safe work environment by following company policies and procedures, as well as federal and state regulations.
• Reduced downtime between jobs by promptly cleaning the exterior of the mixer drum after each delivery assignment.
• Maintained positive relationships with clients through open communication channels regarding project updates or schedule changes if necessary.

• Collaborated with fellow drivers to share best practices for improved route planning and overall efficiency gains.
• Increased efficiency through effective communication with customers regarding order specifications and delivery instructions.
• Safely navigated various road conditions and construction sites while operating heavy machinery in compliance with traffic laws.
• Demonstrated strong attention to detail when recording job-related paperwork such as driver logs, pre-trip inspection reports, and delivery tickets.

Operations assistant - 2002 / 2007

- In this position I assisted the supervisor with the operation of 3 ready mix plants. Some of the task I would be responsible for:

- Cover jobsites

- Reconcile and deposit daily cash sales

- Payroll

- Driver ride alongs, this helped identify bad driving habits.

- Monthly inventory for 3 plants

- Accident / injury investigations

- Employee attendance - hiring and termination

Batchman - 1999 / 2002

- Daily plant operations and cash sales.

- Order raw materials daily to meet customer needs.

- DOT and ACI certified

- Payroll

- Daily air and unit weight test

- Cylinders made as needed for DOT

Mixer driver - 1997 / 1999

- Learn to drive ready mix truck manual and automatic transmission.

- Learned front loader and fork lift operations.