William Harrison

• Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
• Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
• Managed ordering and vehicle stocking for new and used departments.
• Oversaw utilization of dealer tools, including VinSolutions, VAuto, Carwars, and RouteOne.

Began career as Sales Associate and was promoted to Sales Manager and then General Sales Manager in 2001.