Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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William Hartford

Arlington,MA

Summary

Accomplished real estate professional with a proven track record at Redfin Corp. Expert in market analysis and property valuation, I excel in customer-focused interactions and negotiations. Demonstrated success in all aspects of buying and selling real estate.

Overview

25
25
years of professional experience

Work History

Sales Agent

Compass Real Estate
05.2023 - Current

Worked with referral Buyers and Sellers to purchase and sell real estate.

Sales Agent

Dory Group Real Estate
03.2022 - 05.2023

Worked with referral Buyers and Sellers to purchase and sell real estate

Team Manager

Redfin Corp
11.2016 - 04.2020
  • Onboarded and trained all new agents on local contracts and market conditions
  • Coached and mentored all agents
  • Provide real estate expertise and guidance to the team as needed
  • Formed and maintained successful and productive real estate teams
  • Manage team performance using data and metrics to spot trends
  • Shadowed all team members during field events to ensure best practices were being followed
  • Resolve and troubleshoot all internal and external issues with the team
  • Held regular team meetings and individual 1:1 meetings with all agents
  • Initiate performance improvement plans when needed
  • Review all employees on an annual basis

Team Lead

Redfin Corp.
05.2014 - 11.2016
  • Established open and professional relationships with team members which helped resolve issues and conflicts quickly
  • Trained and mentored new team agents on local contracts and market conditions
  • Hosted highly successful monthly Home Buying Classes
  • Worked with both buyers and sellers to purchase real estate

Listing Coordinator

Redfin Corp
10.2013 - 05.2014
  • Oversee all listings to ensure a smooth listing process
  • Very active in all client communication
  • Coordinate and circulate all contracts and forms associated with each listing
  • Respond to all buy side inquiries
  • Schedule all open houses, showings, photography, and service providers
  • Support Listing Specialists in any way needed

Associate Agent

Redfin Corp
02.2013 - 10.2013
  • Conducted field events such as open houses, home inspections, tours, and various real estate related events

Lead Agent

Griffin Properties Inc.
03.2000 - 03.2013
  • Provided strategic assistance to homeowners and home buyers looking to buy or sell property
  • Collaborated with attorneys, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers
  • Performed initial client assessment and analysis to begin home buying/selling process

Education

Business Management - Business Management

Northeastern University
Boston, MA
10.2024

Associate of Arts - Communications

Orange Coast College
Costa Mesa, CA
01.1990

Skills

  • Customer focused
  • Highly organized
  • Detail oriented
  • Skilled negotiator
  • Team player
  • Expert market analysis and property valuation

Volunteer Experience

  • Habitat for Humanity fundraiser organizer and construction site volunteer.
  • Surfrider Foundation environmental clean up volunteer.

Timeline

Sales Agent

Compass Real Estate
05.2023 - Current

Sales Agent

Dory Group Real Estate
03.2022 - 05.2023

Team Manager

Redfin Corp
11.2016 - 04.2020

Team Lead

Redfin Corp.
05.2014 - 11.2016

Listing Coordinator

Redfin Corp
10.2013 - 05.2014

Associate Agent

Redfin Corp
02.2013 - 10.2013

Lead Agent

Griffin Properties Inc.
03.2000 - 03.2013

Associate of Arts - Communications

Orange Coast College

Business Management - Business Management

Northeastern University
William Hartford