William Hatch

Overseeing day treatment program at a dual diagnosis substance abuse and mental health facility. In charge of program curriculum, intaking and discharging clients, facilitating groups, case management, meeting individually with clients to provide support and resources, collaborating with clients on individual treatment plans and utilization reviews.

• Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
• Improved the quality of care for clients by actively participating in treatment planning meetings and offering insights from a peer perspective.
• Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
• Provided education on mental health topics and resources to clients.
• Maintained accurate records of client interactions according to organizational guidelines, protecting confidentiality while ensuring thorough documentation for continuity of care purposes.