Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Affiliations
References
Timeline
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William Hein

Marietta,Georgia

Summary

Productive Barista accustomed delivers excellent customer service while making and serving coffee and specialty beverages. Consistently follows recipe and presentation standards and maintain clean, hygienic workspaces. With knowledge in the kitchen in handling food such as baking and while following safety procedures.

Overview

4
4
years of professional experience

Work History

Barista/Cashier Team Lead (18$ Hourly)

Queen Tea
Kennesaw, Georgia
03.2024 - 11.2024
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Memorized over 50+ different beverages and combinations.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make drinks.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.

Crew Member Cook (Hourly $12)

Chick Fil A
Marietta, Georgia
06.2022 - 12.2023
  • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination
  • Collaborated with kitchen staff and managers to successfully meet customer demands
  • Used grills, deep fryers, and meat slicers to prepare and cook requested food
  • Worked closely with other cooks and kitchen staff to drive timely and accurate food preparation
  • Clean up my area during closing and collaborated with other staff to help them close
  • Worked under high pressure during rush to serve customers food timely

Food Server (Volunteer)

Must Ministries
Marietta, Georgia
12.2020 - 12.2020
  • Carried dishes from kitchen and quickly delivered to customers
  • Coordinated with kitchen staff to achieve timely delivery of meals
  • Delivered exceptional customer service while taking orders
  • Performed cleaning duties by sanitizing and wiping down tables after shifts

Education

High School Diploma -

North Cobb High School
Kennesaw
05.2025

Skills

  • Quick Learner
  • Multitask and Fast
  • Flexible and Quick Learner
  • Ability to work with others
  • Coffee and Tea Knowledge
  • Quality Control

Volunteer Experience

Food Server, Must Ministries, Marietta, Georgia, 12/01/20, 12/01/20, Carried dishes from kitchen and quickly delivered to customers., Coordinated with kitchen staff to achieve timely delivery of meals., Delivered exceptional customer service while taking orders., Performed cleaning duties by sanitizing and wiping down tables after shifts.

Languages

Vietnamese
Native/ Bilingual

Affiliations

  • Varsity Wrestler
  • Out of School Club Sun Rise club Vice President (Environment Volunteer club)
  • Beta Club member
  • Consistent volunteer participation

References

References available upon request.

Timeline

Barista/Cashier Team Lead (18$ Hourly)

Queen Tea
03.2024 - 11.2024

Crew Member Cook (Hourly $12)

Chick Fil A
06.2022 - 12.2023

Food Server (Volunteer)

Must Ministries
12.2020 - 12.2020

High School Diploma -

North Cobb High School
William Hein