William Heitz
Bloomington,IN
Summary
Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.
Overview
5
5
years of professional experience
Work History
Leasing Agent Assistant
Hanging Rock Properties
05.2024 - 08.2024
- Supported property manager with administrative tasks such as filing, data entry, and scheduling appointments.
- Collaborated with maintenance staff to ensure timely completion of tenant requests and work orders.
- Managed rental payments, ensuring accurate records for financial reporting purposes.
- Developed strong relationships with tenants through proactive communication and excellent customer service skills.
- Conducted property tours for prospective tenants, showcasing features and benefits of each unit.
General Counselor
Timberlake Camp
05.2022 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.
General Manager of Food Service
Redpepper Deli And Cafe
10.2019 - 08.2021
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Education
BBA - Hospitality Management
Indiana University Bloomington
05.2025
Skills
- Emergency Response
- Peer Mentoring
- Camper Support and Assistance
- Conflict Resolution and Mediation
- Client Relationship Building
- Property Management
- Purchasing
- Team Development
Timeline
Leasing Agent Assistant
Hanging Rock Properties
05.2024 - 08.2024
General Counselor
Timberlake Camp
05.2022 - 08.2022
General Manager of Food Service
Redpepper Deli And Cafe
10.2019 - 08.2021
BBA - Hospitality Management
Indiana University Bloomington
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