Summary
Overview
Work History
Education
Skills
Timeline
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William Hemm

Tomball,Texas

Summary

Purpose-driven Warehouse Supervisor with 20 years of experience supervising operations. Expert in consistently fulfilling orders on time through outstanding hiring, training and resource management. Personable communicator with strengths in providing useful and constructive employee evaluations to increase efficiency and support employee confidence.

Overview

27
27
years of professional experience

Work History

Forklift Certification Specialist

EmployBridge
Houston, TX
05.2022 - Current
  • Developed and implemented specialized procedures for customer service operations.
  • Provided technical support for customers in resolving complex issues.
  • Assisted in developing strategies to increase customer satisfaction levels.
  • Assessed company operations for compliance with safety standards.
  • Participated in ongoing training and compliance activities.

PIT Operator/Trainer

CVS Distribution Center
Conroe, TX
05.2017 - 05.2022
  • Performed daily inspections of equipment to ensure proper functioning and safety.
  • Assisted with shipping and receiving activities as needed.
  • Conducted regular cycle counts to ensure accuracy of inventory levels.
  • Provided feedback on employee performance based on observed results during training sessions.
  • Adapted teaching methods according to the needs of individual learners or groups.
  • Located, pulled and prepared orders.
  • Maintained current forklift training and certification as required by company policies.

Epoxy Coating Line Supervisor

Wady Industries
Maquoketa, IA
11.2009 - 03.2017
  • Ensured all employees were trained in safety protocols and procedures.
  • Monitored production flow for quality assurance purposes.
  • Conducted performance evaluations on staff members and provided feedback.
  • Communicated regularly with management regarding departmental needs or issues.
  • Developed action plans for addressing any areas of concern or improvement opportunities.
  • Implemented process improvements as needed to increase efficiency and accuracy of operations.
  • Supervised line workers to ensure tasks were completed according to established standards.
  • Performed regular inspections of equipment for maintenance requirements.

Area Manager

Family Dollar
Maquoketa, IA
02.2006 - 07.2009
  • Developed and monitored distribution staff performance to ensure efficient operations.
  • Conducted regular training sessions for distribution personnel on safety procedures.
  • Collaborated with other departments to ensure seamless integration of processes across the organization.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.

Warehouse Supervisor

AmeriCold Logistics
Bettendorf, IA
01.1997 - 12.2005
  • Ensured appropriate staffing levels to meet production demands.
  • Monitored warehouse operations to ensure accuracy and efficiency.
  • Developed and implemented safety policies and procedures for the warehouse team.
  • Supervised loading and unloading of materials from incoming trucks.
  • Enforced company policies related to employee conduct in the workplace.
  • Conducted training sessions for new employees on proper use of equipment and safety protocols.

Education

High School Diploma -

Riverdale High School
Port Byron, IL
06-1992

Skills

  • Customer Relations
  • Quality Assurance
  • Maintenance and Repair
  • Performance Improvement
  • Certified Forklift Operator
  • OSHA Compliance
  • New Hire Training

Timeline

Forklift Certification Specialist

EmployBridge
05.2022 - Current

PIT Operator/Trainer

CVS Distribution Center
05.2017 - 05.2022

Epoxy Coating Line Supervisor

Wady Industries
11.2009 - 03.2017

Area Manager

Family Dollar
02.2006 - 07.2009

Warehouse Supervisor

AmeriCold Logistics
01.1997 - 12.2005

High School Diploma -

Riverdale High School

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William Hemm