William Hernandez
Redmond,OR
Summary
Experienced breakfast cook with a customer-focused approach, thriving in fast-paced kitchen environments. Skilled at multitasking, managing supplies, ordering ingredients, and collaborating with kitchen team members. Deep understanding of food presentation techniques and adherence to food safety regulations.
Overview
2026
2026
years of professional experience
Work History
Breakfast Cook
Moe's Egg House
Redmond, OR
12.2024 - Current
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Planned and directed high-volume food preparation in fast-paced environment.
Window and Door Installer
Renewal By Anderson
Portland, OR/ Central Oregon
12.2023 - 12.2024
- Operated power tools with safety precautions and protective personal equipment.
- Collaborated with field technician to maximize efficiency and follow installation technique.
- Installed doors and hardware for Renewal By Anderson products.
- Prepared job site for set up and tear down with appropriate supplies and materials.
- Communicated project timeline to consumers and supervisors to maintain on-time delivery.
- Measured, cut and installed drywall, paneling and other materials.
- Repaired damaged doors, windows and other structures.
- Installed insulation, trim and other finishing touches.
- Detailed features of product to consumer with usage demonstration.
Station Cook
Marcello's Cucina Italiana
SUNRIVER, OR
05.2023 - 12.2023
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
- Planned high-volume food preparation in fast-paced environment.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Set up and broke down kitchen for service.
- Utilized culinary techniques to create visually appealing dishes.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Cross trained in other stations as needed.
Breakfast Line Cook
SINTRA CAFE
Sunriver, OR
03.2023 - 12.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
Loss Prevention Security Officer
Fred Meyer
Bend, OR
2022 - 03.2023
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
- Liaised with law enforcement and security personnel in issue investigation.
Assistant Manager/Team Lead
Walmart
Redmond, OR
04.2020 - 01.2022
- Coordinating daily customer service operations (sales processes, refunds, and orders)
- Using Problem solving skills to de-escalate situations when customers are unhappy.
- Guide and encourage the team to fulfill all they’re required duties and tasks throughout the day.
- Delegating tasks through the day to associates.
- Helping with schedules for the department on a weekly basis.
- Communicating and working alongside other management teams of what is needed to be done around the store.
- Guide and encourage the team to fulfill all they’re required duties and tasks throughout the day.
- Conducted performance evaluations and provided constructive feedback to employees.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Manager
Shari's Cafe and Pies
Redmond, OR
12.2018 - 03.2020
- Ensuring that the kitchen and front of the house was running smoothly.
- Handling money throughout the day.
- Closing all the tills and ensuring all the money was accounted for at the end of the day.
- Helping Kitchen staff and servers as needed.
- On a weekly basis, accounting for the restaurant's inventory.
- Recruiting, training, and supervising staff.
- Handling customer enquiries and complaints.
- Greeting and Advising customers.
- Making improvements to the running of the business and developing the restaurant assessing and improving probability.
Manager/Shift Supervisor
Laughing Planet Cafe
Bend, OR
01.2018 - 03.2020
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Car Salesman
Smolish Motors
Bend, OR
06.2018 - 11.2018
- Meeting or exceeding sales goals.
- Negotiating all contracts with prospective clients.
- Preparing weekly and monthly reports.
- Help to determine prices for quotes, promotions, and negotiations.
- Understanding and promoting company programs and events.
- Building a good report and a good relationship with clients.
- Giving good customer service to clients by answering all questions about credit terms, products, prices, and availability.
- Maintaining client records.
- Being able to communicate via email and
Cook
Sharis Pie & Shakes
Redmond, OR
11.2017 - 06.2018
Cook
Timbers
Redmond, OR
10.2017 - 06.2018
Cook
Laughing Planet
Bend, OR
01.2017 - 11.2017
Cook
Zydeco
Bend, OR
05.2016 - 08.2017
Cook
Bistro 28
Bend, OR
10.2016 - 01.2017
Cook
Sharies
Redmond, OR
02.2015 - 05.2016
Cook
Red Robin
Bend, OR
04.2013 - 01.2014
Cook
Mcdonalds
Redmond, OR
01.2013 - 04.2013
- Maintain a clean and sanitized environment.
- Prepare food to use throughout the day.
- Stock my area with food at the end of my shift.
- Work at a fast pace to keep customers satisfied.
Cart pusher
Walmart
Redmond, OR
01.2012 - 01.2013
- Complete tasks instructed to me by management.
- Gathered stray carts throughout store and contributed to maintaining store tidiness.
- Collected carts left in parking areas and returned to retail store.
- Assisted customers in loading groceries into cars.
- Removed litter from parking lot, planters and cart storage areas.
Education
High School Diploma -
Redmond High School
Redmond, OR06.2013
Skills
- Proficient in reading, writing, and speaking Spanish and English
- Leadership: Lead a large group of employees with respect and integrity
- Problem-solving: De-escalate serious disagreements or conflicts with unsatisfied customers
- People skills: Treat those around me with kindness, respect, and loyalty
- Communication: Create an encouraging and honest environment with my team to better perform under pressure
- Time management: Create an organized schedule to complete all our daily tasks on time
- Organization: Maintain a clean work space for better performance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Breakfast Cook
Moe's Egg House
12.2024 - Current
Window and Door Installer
Renewal By Anderson
12.2023 - 12.2024
Station Cook
Marcello's Cucina Italiana
05.2023 - 12.2023
Breakfast Line Cook
SINTRA CAFE
03.2023 - 12.2023
Assistant Manager/Team Lead
Walmart
04.2020 - 01.2022
Manager
Shari's Cafe and Pies
12.2018 - 03.2020
Car Salesman
Smolish Motors
06.2018 - 11.2018
Manager/Shift Supervisor
Laughing Planet Cafe
01.2018 - 03.2020
Cook
Sharis Pie & Shakes
11.2017 - 06.2018
Cook
Timbers
10.2017 - 06.2018
Cook
Laughing Planet
01.2017 - 11.2017
Cook
Bistro 28
10.2016 - 01.2017
Cook
Zydeco
05.2016 - 08.2017
Cook
Sharies
02.2015 - 05.2016
Cook
Red Robin
04.2013 - 01.2014
Cook
Mcdonalds
01.2013 - 04.2013
Cart pusher
Walmart
01.2012 - 01.2013
Loss Prevention Security Officer
Fred Meyer
2022 - 03.2023
High School Diploma -
Redmond High School