William Hernandez
Henderson,Nevada
Summary
Dynamic and highly reliable professional with extensive experience in hospitality, notably at Treasure Island Casino. Proven track record in enhancing customer satisfaction through exceptional service and innovative drink specials. Strong multitasking abilities and a team player attitude, complemented by expertise in inventory management and staff training.
Overview
2026
2026
years of professional experience
Work History
Bartender
Treasure Island Casino
Las Vegas, NV
2023 - Current
- Mixed and served beverages efficiently during busy shifts.
- Maintained cleanliness and organization of bar area to ensure compliance with health standards.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new staff on drink preparation and customer interaction protocols.
- Developed strong knowledge of cocktail recipes, improving overall beverage quality and consistency.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bakery Manager
Albertsons
Henderson, NV
2017 - 2019
- Oversaw daily bakery operations, ensuring product quality and compliance with food safety standards.
- Managed inventory levels, optimizing supply chain to reduce waste and improve cost efficiency.
- Trained and mentored staff on baking techniques, enhancing team productivity and performance.
- Developed schedules for staff to ensure adequate coverage during peak hours while maintaining labor costs.
Bartender
Aria Hotel & Casino
Las Vegas, NV
2013 - 2016
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender
10ak Nightclub
Las Vegas, NV
2003 - 2013
- Collaborated with team members to develop innovative drink specials, enhancing customer experience.
- Managed inventory levels, ensuring timely restocking of supplies to meet demand.
- Implemented efficient workflows that reduced wait times for customers during peak hours.
- Served high customer volumes during special events, nights, and weekends.
Store Manager
Rebel Oil Company
Las Vegas, NV
2020 - 2024
- Led daily operations to ensure seamless store functionality and customer satisfaction.
- Trained and mentored staff to enhance skill sets and improve team performance.
- Implemented inventory management systems to optimize stock levels and reduce shrinkage.
- Developed strategic marketing initiatives that increased store visibility and customer engagement.
Education
High School Diploma -
Hanford High
Hanford, CASkills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Timeline
Bartender
Treasure Island Casino
2023 - Current
Bakery Manager
Albertsons
2017 - 2019
Bartender
Aria Hotel & Casino
2013 - 2016
Bartender
10ak Nightclub
2003 - 2013
Store Manager
Rebel Oil Company
2020 - 2024
High School Diploma -
Hanford High