William Holmes
Indianapolis,IN
Summary
Dynamic leader with a proven track record at 10th Street Diner, enhancing operational efficiency and employee satisfaction. Skilled in operations management and team building, I excel in fostering strong relationships and driving profitability. Achieved significant sales growth by implementing strategic initiatives, demonstrating exceptional problem-solving and multitasking abilities.
Overview
13
13
years of professional experience
Work History
General Manager
10th Street Diner
01.2019 - 04.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Fostered a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Catering Manager
Fancy Pans Catering
04.2014 - 12.2018
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Hired and trained both permanent and temporary staff members.
- Handled catering scheduling, ordered food and planned events.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
Server
Broadripple Brewpub
04.2011 - 03.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Science - Business Management
Indiana State University
Terre Haute, IN05-2009
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
Timeline
General Manager
10th Street Diner
01.2019 - 04.2024
Catering Manager
Fancy Pans Catering
04.2014 - 12.2018
Server
Broadripple Brewpub
04.2011 - 03.2019
Bachelor of Science - Business Management
Indiana State University
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