Summary
Overview
Work History
Education
Skills
Timeline
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William Huber

Anderson,SC

Summary

Dynamic leader and adept problem-solver with a proven track record at Discount Tire, enhancing operational efficiency and customer satisfaction. Excelled in team leadership and technical troubleshooting, significantly improving service delivery. Skilled in equipment maintenance and conflict resolution, I drive results and foster strong customer relationships, ensuring high-quality standards are consistently met.

Overview

9
9
years of professional experience

Work History

Senior Assistant Manager

Discount Tire
Anderson, SC
07.2018 - Current
  • Worked for Discount Tire while in college moving quickly through the roles from technician to my current role as senior assistant manager.
  • Equipment maintenance, coordinating, warehouse stocking/management, sales, logistics, customer service.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided leadership and direction to staff, setting clear expectations and monitoring performance.
  • Coached team members on best practices for providing exceptional customer service.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Managed day-to-day operations including opening and closing procedures and cash handling.

Repair Associate

Dollys Roofing
Seneca, South Carolina
07.2021 - 02.2022
  • Performed roof inspections and repairs
  • General contract work - electrical, plumbing, carpentry.
  • Communicated with customers and fellow employees on scheduling for repairs, new installs, inspections.
  • Identified needs of customers promptly and efficiently.
  • Documented the work completed and material used for each job.
  • Kept in-depth schedule using Google docs and Google calendar to perform repairs in a timely manner.
  • Operated forklifts to move heavy machinery around the shop floor.
  • Worked with the senior technician to inspect and validate repairs.

Live Video Production Intern

New Spring Church
Clemson, South Carolina
03.2016 - 07.2021
  • Directed services calling which cameras to be shown on screen at what time.
  • Collaborated with producers on timing and shots during broadcasts.
  • Ensured final projects met quality standards and were delivered on schedule.
  • Edited video by adding graphics, titles, audio and special effects.
  • Produced countless services where keeping time and keeping the team in place is crucial to delivering quality results.

Education

Associate of Arts - Digital Communications And Multimedia

Anderson University
Anderson, SC
12-2020

Skills

  • Self driven
  • Team leadership
  • Equipment maintenance
  • Inventory management
  • Sales techniques
  • Customer service
  • Conflict resolution
  • Time management
  • Scheduling management
  • Technical troubleshooting
  • Customer relationship management
  • Staff training and development

Timeline

Repair Associate

Dollys Roofing
07.2021 - 02.2022

Senior Assistant Manager

Discount Tire
07.2018 - Current

Live Video Production Intern

New Spring Church
03.2016 - 07.2021

Associate of Arts - Digital Communications And Multimedia

Anderson University

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William Huber