Adaptable sales professional with a track record in driving sales and providing top-notch customer experiences. Known for excellent people skills and a commitment to fostering teamwork, ready to leverage expertise to enhance sales performance and client engagement.
Overview
7
7
years of professional experience
Work History
Funeral Sales Consultant Trainee
Matthews International
Aurora, IN
07.2026 - Current
Observed funeral sales consultants to support understanding of field practices.
Used role-play exercises to help prepare for different customer types across business settings.
Applied proven sales tactics to build readiness for business-to-business interactions.
Reviewed social styles to improve customer engagement and communication.
Worked with fellow trainees and experienced coworkers to strengthen knowledge of different topics and solutions.
Built product knowledge through thorough study of company offerings.
Gained process awareness through plant tours of each production stage.
Developed strong experience in CRM management and reporting.
Visited funeral homes across the country to better understand product placement and varying consumer trends.
Sales Associate
Beechmont Ford
Cincinnati, Ohio
06.2022 - Current
Assisted customers in selecting vehicles based on individual preferences and needs.
Demonstrated vehicle features and capabilities, enhancing customer understanding and engagement.
Upsold additional items based on customer interests and needs.
Monitored sales performance metrics to identify marketplace trends and inform sales strategies.
Collaborated with finance team to facilitate smooth transaction processes for customers.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Cultivated client relationships, driving repeat business and generating referrals.
Participated in team meetings to discuss sales strategies and share best practices regularly.
Handled customer complaints in a professional manner.
Lot Tech / Detail Manager
Porsche Of The Village
Cincinnati, OH
10.2020 - 06.2022
Inspected vehicles for quality and readiness before customer delivery.
Coordinated vehicle movement within the lot to optimize space and accessibility.
Supported sales team by providing timely updates on vehicle availability and status.
Collaborated with management to improve workflow efficiency in vehicle handling processes.
Trained new staff on lot procedures and best practices for vehicle care.
Collaborated with team members to ensure that all tasks are completed efficiently and according to company standards.
Managed daily lot maintenance tasks to enhance presentation quality.
Sales Associate
Dick's Sporting Goods, Inc
Cincinnati, Ohio
08.2019 - 09.2020
Demonstrated product features and benefits to enhance customer engagement.
Provided personalized service to foster customer loyalty and satisfaction.
Resolved customer inquiries and concerns to ensure positive shopping experiences and build customer trust.
Maintained organized and clean sales floor and stockroom to enhance shopping experience.
Conducted inventory checks to ensure stock availability and accuracy.
Collaborated with team members to design visually appealing displays that attracted customer interest.
Maintained a high level of professionalism at all times while interacting with both internal staff members and external customers.