William Hurd

• Increased efficiency by streamlining office processes and implementing new organizational systems.

• Handled confidential information with discretion, maintaining the integrity of sensitive company data. Prepared all train crews paperwork and warrants on time and arraigned transportation to and from train crew swap locations

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Conducted regular patrols of key areas to spot and control security concerns.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises on foot and screened all members and guests for illegal contraband
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

• Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
• Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
• Utilized GPS systems effectively for accurate routing and delivery time estimates.
• Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
• Followed traffic laws during delivery for safety of pedestrians and other vehicles.

• Completed accurate logbooks detailing daily activities for record-keeping purposes as required by company policy or government regulations.
• Navigated through various routes using GPS technology while adhering to local traffic laws, ensuring timely deliveries without incident.
• Coordinated with team members for efficient load planning to maximize space utilization within the vehicle, reducing unnecessary trips or delays in delivery schedules.
• Increased customer satisfaction by providing timely and efficient service deliveries.

Transported Railroad crews to and from trains / hotels and around the rail yards while building trains.

• Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
• Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
• Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
• Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.