William Jacobson
Elbow Lake,Minnesota
Summary
Dynamic manager with a proven track record at Dollar General Store, excelling in customer service and team leadership. Enhanced operational efficiency through effective inventory control and HR management. Certified Forklift Operator skilled in decision-making, ensuring high-quality service delivery and resolving customer disputes promptly.
Overview
21
21
years of professional experience
Work History
Manager
Dollar General Store
03.2024 - Current
- Cashier
- Organized stock and supplies.
- Lead Trainer
- Managed HR functions to enhance team efficiency.
- Inventory Control
- Data Entry
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
Team Leader
Beacon Engineering Solutions
03.2004 - 03.2024
- Monitored and managed inventory levels.
- Shipping and Receiving
- Expert Material Handler
- Delivered high-quality service to customers.
- Data Entry
- Dryer System Cleaner
- Mix Materials and Dye
Education
West Central Area High School
Barrett, MN1990
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Certified Forklift Operator
- ISO 2001 Certified
Timeline
Manager
Dollar General Store
03.2024 - Current
Team Leader
Beacon Engineering Solutions
03.2004 - 03.2024
West Central Area High School
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