William Jimenez Solis
Revere,MA
Summary
Proven professional with expertise in hospitality service, demonstrated at Ocean Prime Boston by excelling in high-pressure situations and ensuring customer satisfaction. Skilled in multitasking and maintaining cleanliness, I effectively collaborate with teams to enhance operational efficiency. My strong teamwork and sense of urgency have consistently improved service quality and guest experiences.
Overview
8
8
years of professional experience
Work History
Foodrunner/Barback
Ocean Prime Boston
03.2019 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Replaced empty kegs and soda syrups.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Assisted in setting up and breaking down bar area for special events.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Server/Bartender
Cinquecento
09.2016 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Liceo San Carlos
San Carlos, Costa Rica11.2000
Skills
- Strong teamwork
- Sense of urgency
- Cleaning and sanitizing
- Hospitality service expertise
- Professionalism
Accomplishments
Associate of the year 2023 in Ocean Prime
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Foodrunner/Barback
Ocean Prime Boston
03.2019 - Current
Server/Bartender
Cinquecento
09.2016 - 03.2020
High School Diploma -
Liceo San Carlos
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