William Johnson
Bowie,MD
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
27
27
years of professional experience
Work History
NEC/MID-ATLANTIC Operational Supervisor
Amtrak National Passenger Railroad
10.2022 - Current
- Provides On-board service oversight, develops and manages budgets controls OBS expenditures, and enforce route standards to improve financial performance through metrics.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Leads s and develops talent through effective performances management and talent evaluations to satisfy performance goals. build team reflecting Amtrak's diversity initiatives.
- Collaborates with the Mechanical forces to ensure the make-up and cleaning of passengers cars that comply with the route that meet and exceeds the customer expectations .
Washington Crew Base Operational Supervisor
Amtrak
06.2022 - 10.2022
- Motivated and trained employees to maximize team productivity.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of team.
Executive Chef
Amtrak
02.2004 - 05.2022
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Developed menus, controlled food costs and oversaw quality, sanitation and safety processes.
- Estimated food consumption and requisitioned food, selected and developed recipes, standardized production recipes for consistent quality and established presentation technique.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
US SERVICEMAN
United States Marine Corps
06.1984 - 09.1992
- Operated hand and power tools, equipment and instrumentation according to guidelines.
- Installed new equipment, components and full [Type] systems.
- Estimated budgets and hours for each job.
Education
Associate of Science - Accounting And Business Management
Northern Virginia Community College
Annandale, VA06.1988
Skills
- Continuous Improvement Projects
- ERP Systems
- Quality Risk Management
- Operational Standards
Timeline
NEC/MID-ATLANTIC Operational Supervisor
Amtrak National Passenger Railroad
10.2022 - Current
Washington Crew Base Operational Supervisor
Amtrak
06.2022 - 10.2022
Executive Chef
Amtrak
02.2004 - 05.2022
US SERVICEMAN
United States Marine Corps
06.1984 - 09.1992
Associate of Science - Accounting And Business Management
Northern Virginia Community College
Similar Profiles
ANGELIQUE D’IPPOLITOANGELIQUE D’IPPOLITO
Sr. Director, Corporate Real Estate at NATIONAL RAILROAD PASSENGER CORPORATION (AMTRAK)Sr. Director, Corporate Real Estate at NATIONAL RAILROAD PASSENGER CORPORATION (AMTRAK)
Samantha AlmeidaSamantha Almeida
Train Dispatcher at Amtrak/National Railroad Passenger CorporationTrain Dispatcher at Amtrak/National Railroad Passenger Corporation
THOMAS SWIFTTHOMAS SWIFT
Senior Manager, Procurement, Maintenance of Equipment, Modifications and Programs at National Railroad Passenger Corporation, AmtrakSenior Manager, Procurement, Maintenance of Equipment, Modifications and Programs at National Railroad Passenger Corporation, Amtrak
Micaela WilsonMicaela Wilson
Dishwasher at Nandos Peri PeriDishwasher at Nandos Peri Peri
Santrice PetersonSantrice Peterson
Administrative Assistant at Carlesa PetersonAdministrative Assistant at Carlesa Peterson