William Johnson
Westerly,RI
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
15
15
years of professional experience
Work History
Owner/Operator
Willie's Place Catering
04.2022 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Trained and developed team members to build human capital.
Executive Chef
Phil's Restaurant
04.2020 - 04.2022
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Requisitioned food, selected and developed recipes and standardized production recipes for consistent quality.
- Planned promotional menu additions based on seasonal pricing and product availability.
- Oversaw business operations, inventory control, and customer service for restaurant.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
Store Manager
AT&T Mobility
02.2009 - 04.2020
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
Education
General Studies
Narragansett High School
Narragansett, RISkills
- Team Oversight
- Profit and Loss Analysis
- Design Coordination
- Staff Training
- Customer Relations
- Coaching and Mentoring
- Contract Negotiation Expertise
- Investor Relations
- Hiring and Staffing
- Sales Leadership
- Staff Management
Timeline
Owner/Operator
Willie's Place Catering
04.2022 - Current
Executive Chef
Phil's Restaurant
04.2020 - 04.2022
Store Manager
AT&T Mobility
02.2009 - 04.2020
General Studies
Narragansett High School
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