William Curry
Summary
Results-driven Senior Store Manager with expertise in high-volume store operations. Specializes in customer relationship management, inventory oversight, and sales growth through effective team leadership. Proven success in staff training, enhancing store standards, and implementing operational efficiencies that support sustained business growth.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Senior Store Manager
Labcah Nutrition
Fuquay-Varina
05.2024 - Current
- Oversaw daily operations of retail store, optimizing workflow to enhance customer satisfaction.
- Trained and mentored staff, improving service standards and fostering a collaborative team environment.
- Managed inventory levels, coordinating with suppliers to ensure timely product replenishment and availability.
- Analyzed financial data to identify trends in customer spending habits and develop strategies accordingly.
Marketing Director
Labcah Nutrition
08.2021 - 05.2024
- Developed comprehensive marketing strategies for health and wellness products.
- Analyzed market trends to inform product development and positioning.
- Managed brand messaging across digital and traditional platforms.
- Cultivated relationships with external partners and vendors for promotional activities.
Store Manager
Labcah Nutrition
Raleigh
06.2020 - 08.2021
- Coordinated staff schedules to optimize coverage during peak business hours and key events.
- Monitored financial performance to ensure budget adherence and identify cost-saving opportunities.
- Developed training programs for staff on product knowledge and sales techniques to enhance customer engagement.
Store Manager
General Nutrition Center
08.2012 - 06.2020
- Educated customers on product features and benefits, tailoring recommendations to individual needs.
- Fostered positive customer relationships through attentive and professional service.
- Shared product knowledge with customers while making personal recommendations.
- Developed and implemented strategies that increased customer engagement and sales growth.
Special Investigator
CACI International Inc.
01.2018 - 01.2020
- Scheduled and led interviews with subjects and references to gather critical information for investigations.
- Conducted background investigations for candidates in national security roles, ensuring thorough assessment of suitability.
- Compiled detailed investigation reports, delivering findings promptly to inform decision-making processes.
SWAT Operator
Zebulon Police Department
Zebulon
05.2015 - 01.2018
- Conducted high-stakes tactical operations in critical incidents and emergencies.
- Collaborated with team to develop and execute strategic response plans for critical incidents.
- Participated in drills to enhance response times and assess preparedness levels.
Patrol Officer
Zebulon Police Department
08.2014 - 05.2015
- Conducted interviews with victims, suspects, and third parties to gather critical information for investigations.
- Constructed detailed arrest and incident reports, ensuring accurate documentation for legal proceedings.
- Gathered preliminary investigation information as a first responder to crime scenes.
Education
Basic Law Enforcement Training -
Wake Technical Community College
Raleigh, NC 05.2013 - 12.2013
High School Diploma -
Wake Christian Academy
Raleigh, NC 08.2008 - 05.2012
Skills
- Store safety
- Loss prevention
- Incident management
- Stock control
- Sales optimization
- Budget management
- Market analysis
- Market trends
- Customer relationship management
- Staff training
- Staff development
- Team leadership
References
- Donna Oliver, Coworker at Labcah Nutrition, 954-540-4479, donzoliver@gmail.com
- Jesse Brown, Shift Partner at Zebulon Police Department, (919) 369-6982
- Diego Paparella, Previous Supervisor at GNC, 919-208-8557, diego4416@yahoo.com
- Camren Andrews, Personal friend and coworker, 859-640-6025, camrenandrews1@gmail.com
Certificates And Achievements
- Favorable determination to the level of Top Secret, 01/01/18, 01/01/20
- SWAT Operator Certification, 01/01/15, 01/01/15
- Zebulon Police Department Special Response Team, 01/01/15, 01/01/17
- Federal Task Force with the U.S. Marshal Service, 01/01/17, 01/01/17
- Expert Firearms Award, 01/01/15, 01/01/17
Timeline
Senior Store Manager
Labcah Nutrition
05.2024 - Current
Marketing Director
Labcah Nutrition
08.2021 - 05.2024
Store Manager
Labcah Nutrition
06.2020 - 08.2021
Special Investigator
CACI International Inc.
01.2018 - 01.2020
SWAT Operator
Zebulon Police Department
05.2015 - 01.2018
Patrol Officer
Zebulon Police Department
08.2014 - 05.2015
Basic Law Enforcement Training -
Wake Technical Community College
05.2013 - 12.2013
Store Manager
General Nutrition Center
08.2012 - 06.2020
High School Diploma -
Wake Christian Academy
08.2008 - 05.2012