William Kalombo

Detail-oriented professional with 6 months of experience at Goodwill, specializing in organizing incoming donations and ensuring items are properly presented to customers. Committed to following protocol and safety procedures to maintain a healthy and safe environment for all employees and consumers. Utilizes efficient cleaning skills to sweep, mop, and sanitize all store sections, while also providing exceptional customer service at the front of the store.

Developed expertise in customer engagement and product recommendations within fast-paced retail environment. Demonstrates skills in understanding client needs and providing personalized solutions. Seeking to transition into new field, leveraging background in customer service and digital tools to drive success.

Spent two consecutive summers (2023-2024) shadowing physicians in specialized fields, including a hematologist/oncologist and an orthopedic surgeon. Gained valuable insight into patient care, diagnostic processes, and treatment planning across both medical and surgical specialties. Observed a wide range of clinical interactions and procedures, deepening my understanding of interdisciplinary healthcare and the day-to-day responsibilities of physicians.

BLS and CPR certified