William Kicklighter
Statesboro,GA
Summary
Hardworking individual with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Owner/Manager of Operations
E.LA. Designs
Stateboro , GA
01.2020 - Current
- Directed recruitment/ training initiatives to maximize productivity atnd revenue potential through development of a sales team.
- Identified new opportunities for growth, expansion, and diversification.
- Developed policies and procedures for the organization.
- Maintained relationships with existing clients by providing superior customer service.
- Reviewed legal documents related to business operations.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created marketing campaigns to attract new customers.
- Oversaw budgeting and financial management.
- Led startup and creation of operational procedures and workflow planning.
- Managed sales presentations to promote product and brand benefits.
- Managed team of 5 employees, conducting performance evaluations and facilitating professional development.
Education
Law Enforcement Academy - Criminal Justice
Ogeechee Technical College
Statesboro, GA09-2010
Information Technology
Southeast Bulloch High School
Brooklet, GA05-2001
Skills
- Verbal Communication
- Research
- Interpersonal Communication
- Relationship Building/ Client Relations
- Attention to Detail
- Problem Resolution
- Recordkeeping
- Computer Skills
- Communication
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Planning
- Written Communication
- Public Speaking
Timeline
Owner/Manager of Operations
E.LA. Designs
01.2020 - Current
Law Enforcement Academy - Criminal Justice
Ogeechee Technical College
Information Technology
Southeast Bulloch High School
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