Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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William King

Fort Collins,CO

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

8
8
years of professional experience

Work History

CUSTOMER SERVICE REPRESENTATIVE

OtterBox
01.2023 - 08.2024
  • Responded to customer requests for products, services, and company information.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.

CDL CLASS A DRIVER

US Food
08.2020 - 12.2022
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

FACTORY PRODUCTION WORKER

Vestas
02.2017 - 05.2020
  • Communicated effectively with team members and supervisors regarding job tasks and duties
  • Inspected final products to assess compliance with quality standards and established tolerances.

Education

Bachelor of Science -

IUPUI
Indianapolis, IN

Skills

  • Active Listening

  • Customer Relations

  • Sales Expertise

  • Credit Card Payment Processing

  • Complaint resolution

Personal Information

Title: Customer Service Representative

Timeline

CUSTOMER SERVICE REPRESENTATIVE

OtterBox
01.2023 - 08.2024

CDL CLASS A DRIVER

US Food
08.2020 - 12.2022

FACTORY PRODUCTION WORKER

Vestas
02.2017 - 05.2020

Bachelor of Science -

IUPUI

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William King