Seeking Full or Temporary Employment for Independent Adjusting, Team Manager.
Over 30 years experience in Residential and Commercial Roofing and Construction.
Overview
27
27
years of professional experience
Work History
Public Adjuster
Self Employed
01.2021 - 12.2023
Ensured compliance with state regulations, maintaining a current understanding of industry laws and best practices.
Visited customer locations to evaluate damage and provided cost estimates.
Adjuster
Alacrity
10.2020 - 12.2020
Prepared reports of findings of investigations.
Established a reputation for sound decision-making and exceptional customer service, contributing to positive feedback from both clients and colleagues within the company.
Achieved timely resolution of property claims by investigating, evaluating, and settling a variety of cases.
Assisted policyholders with understanding their coverage, providing clear explanations on policy terms and conditions throughout the claims process.
Scoped and photographed properties for defects and damage.
Investigated and assessed damage to property and reviewed property damage estimates.
Maintained compliance with state regulations and company guidelines through diligent adherence to policies and procedures.
Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
Scrap Yard Manager
MId American Steel And Wire
04.2012 - 03.2020
Collaborated with other managers on company-wide initiatives aimed at enhancing operational excellence.
Enhanced yard efficiency by implementing streamlined processes for inventory management and organization.
Maintained an organized system for tracking inventory levels, tools, equipment, and vehicles used throughout daily operations.
Supervised loading and unloading activities on-site to ensure accuracy in shipments while minimizing potential hazards.
Self-motivated, with a strong sense of personal responsibility.
Resolved problems, improved operations and provided exceptional service.
Worked flexible hours across night, weekend, and holiday shifts.
Increased safety standards in the yard by conducting regular inspections and ensuring compliance with all regulations.
Updated maintenance and repair records and reported on notable incidents and accidents during daily routes.
Managed a team of yard staff, delegating tasks effectively for optimal productivity and performance.
Owner / Operator
Tile Tech Roofing
01.1997 - 01.2009
Interacted well with customers to build connections and nurture relationships.
Negotiated contracts with vendors to secure favorable terms for the business.
Improved safety standards by regularly reviewing protocols and implementing necessary updates.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Education
No Degree - Accounting And Business Management
Rose State College
Midwest City, OK
High School Diploma -
Jones High School
Jones, OK
05.1992
Skills
Negotiation and mediation
Settlement Negotiations
Relationship Building
Benefits review
Best Practices Implementation
Over 30 years experience in Residential and Commercial Roofing and Construction 3rd Generation expert for Tile and Slate Roofing