Rocky Richardson
Wellington,FL
Summary
Motivated adjuster specializing in personal, property and casualty loss and damages. Negotiates peaceful resolutions of all claims with emphasis on fairness and thoroughness. Trustworthy and dependable.
Overview
1
1
year of professional experience
Work History
Public Adjuster
Helping Neighbors Claim Adjusters
06.2022 - Current
- Evaluated insurance policies and analyzed damages to determine coverage.
- Prepared summaries of damage, payments, and policy coverage.
- Established relationships with clients and insurance companies to foster timely claims resolution.
- Examined claims forms and other records to determine insurance coverage.
- Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
- Documented all investigation activity and presented reports to management.
- Substantiated legitimate claims and denied unjustified claims.
- Analyzed information gathered by investigation and report findings and recommendations.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
- Resolved complex, severe exposure claims using high service oriented file handling.
- Assisted homeowners by coordinating vendor services, emergency repair, cleaning and contractors.
- Visited customer locations to evaluate damage and provided cost estimates for remediation.
Skills
- Professional Development
- Interviewing Techniques
- Underwriting Knowledge
- Preparing Written Reports
- Investigating Property Damage
- Negotiation and Mediation Skills
- Determine Coverage
- Advanced Computer Skills
Timeline
Public Adjuster
Helping Neighbors Claim Adjusters
06.2022 - Current
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