Ana Cristina Arcay
Miami,FL
Summary
Public Adjuster with proven experience at Secure Adjuster in claim negotiation and customer service. Skilled in managing property insurance claims, I excel in dispute resolution, achieving efficient outcomes for policyholders. Committed to quality control and workflow optimization, I continuously improve company performance through data-driven strategies. A strong track record of effective coordination with legal teams, policyholders, and insurance companies to streamline claims management. Recognized for my strong analytical skills and effective communication, leading to successful dispute resolution. Significant contributions to enhancing claims processing procedures and increasing customer satisfaction through timely and effective resolutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Public Adjuster
Secure Adjuster
07.2021 - Current
- Investigated property damage claims, resulting in accurate assessments of losses and timely processing of claims.
- Negotiated favorable settlements for clients by effectively analyzing insurance policy coverage and damages.
- Developed comprehensive reports detailing findings from investigations, supporting successful claim resolution efforts.
- Developed and maintained a strong network of industry contacts, including insurance adjusters and legal professionals, contributing to overall business growth and success.
Education
Bachelor of Science - Education
Universidad De Carabobo
Venezuela - Valencia01-1997
Skills
- Assertiveness
- Customer Engagement
- Effective Solution Development
- Attention to detail
- Multitasking and organization
- Team collaboration
- Claims processing
- Data entry
- Conflict resolution
- Settlement negotiation
- Data analysis
Certification
Public Adjuster License 320 since June 2022
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Public Adjuster
Secure Adjuster
07.2021 - Current
Bachelor of Science - Education
Universidad De Carabobo
Similar Profiles
Angelica UlacioAngelica Ulacio
Claims Examiner at Secure Adjuster CorpClaims Examiner at Secure Adjuster Corp
Olivia ParfaitOlivia Parfait
Property, Auto, and Contents at Independent AdjusterProperty, Auto, and Contents at Independent Adjuster
Rey AlanizRey Alaniz
Owner at IA Group / Independent Adjuster GroupOwner at IA Group / Independent Adjuster Group