Steve Schiffman
Melbourne,FL
Summary
Driven and assertive professional with a track record of exceeding performance goals. Enhancing Customer Satisfaction. Willing to do whatever is necessary to make a good experience for the customer. Skilled in insurance policy analysis, property valuation, and delivering superior service. Demonstrated ability to mentor peers and negotiate favorable outcomes, leveraging organizational abilities and damage assessment proficiency. But a restaurant Man at heart.
Overview
21
21
years of professional experience
Work History
Public Adjuster
Ask An Adjuster
11.2017 - 02.2024
- Consistently met or exceeded performance goals by efficiently managing caseloads and delivering superior service to clients.
- Mentored junior adjusters on effective strategies for negotiating settlements with insurance carriers, contributing to overall team success rates in resolving cases favorably for clients.
- Negotiated favorable settlements for clients by effectively analyzing insurance policy coverage and damages.
- Increased claim resolutions through skillful negotiation with insurers on behalf of policyholders.
Bartender
Off The Traxx
01.2003 - 11.2017
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Education
Associate of Arts -
Eastern Florida State College
Melbourne, FLSkills
- Insurance policy knowledge
- Organizational abilities
- Property valuation
- Assertiveness
- Highly motivated
- Damage Assessment Proficiency
Timeline
Public Adjuster
Ask An Adjuster
11.2017 - 02.2024
Bartender
Off The Traxx
01.2003 - 11.2017
Associate of Arts -
Eastern Florida State College
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