Anthony M Traverse
philadelphia,PA
Summary
Professional, skilled in claims assessment and negotiation, prepared for role. Strong focus on team collaboration and achieving results, with adaptability to changing needs. Expertise in policy interpretation, damage evaluation, and client advocacy. Reliable, communicative, and driven by results, ensuring optimal outcomes for all parties.
Overview
16
16
years of professional experience
Work History
Public Adjuster
Honest Adjustment
01.2023 - Current
- Coordinated with contractors, engineers, and other experts to accurately assess property damage values for each case.
- Improved efficiency in claims management processes by implementing organizational systems and leveraging technology, resulting in reduced claim resolution times for clients.
- Evaluated proposed settlement offers from insurance companies against actual losses sustained to ensure fair compensation for clients.
- Educated clients on their rights and responsibilities under their insurance policies, empowering them to make informed decisions during the claim process.
- Ensured compliance with state regulations, maintaining a current understanding of industry laws and best practices.
- Increased claim resolutions through skillful negotiation with insurers on behalf of policyholders.
Public Adjuster
A Plus Public Adjusters
03.2019 - 01.2023
- Coordinated with contractors, engineers, and other experts to accurately assess property damage values for each case.
- Improved efficiency in claims management processes by implementing organizational systems and leveraging technology, resulting in reduced claim resolution times for clients.
- Evaluated proposed settlement offers from insurance companies against actual losses sustained to ensure fair compensation for clients.
- Educated clients on their rights and responsibilities under their insurance policies, empowering them to make informed decisions during the claim process.
- Ensured compliance with state regulations, maintaining a current understanding of industry laws and best practices.
- Maximized client satisfaction by acting as a liaison between policyholders and insurance companies.
- Increased claim resolutions through skillful negotiation with insurers on behalf of policyholders.
- Conducted thorough site inspections to document property damages and determine proper claim amounts.
- Managed a high volume of claims simultaneously, prioritizing tasks to meet deadlines while maintaining accuracy.
- Built strong relationships with clients, providing excellent customer service throughout the claims process.
- Mentored junior adjusters on effective strategies for negotiating settlements with insurance carriers, contributing to overall team success rates in resolving cases favorably for clients.
Emergency Services Technician
East Coast Restoration
02.2013 - 02.2019
- Mitigated mold growth through diligent application of antimicrobial treatments in affected areas.
- Reduced property damage by quickly responding to emergency water and fire incidents.
- Facilitated smooth transitions between mitigation phases by collaborating closely with reconstruction teams.
- Contributed to company growth through exceptional service delivery that resulted in positive client referrals and repeat business opportunities.
- Enhanced client trust, communicating effectively with insurance adjusters and keeping them informed about the job''s status.
- Ensured safety of clients'' homes and belongings with thorough assessments and proper equipment installation.
- Demonstrated expertise in handling various mitigation scenarios, continually updating knowledge on industry best practices through training and certifications.
- Increased team efficiency, coordinating work schedules and delegating tasks based on individual strengths.
- Improved customer satisfaction by providing timely updates on mitigation progress.
- Prevented further damage to properties, promptly removing standing water using water extraction equipment.
- Safeguarded structural integrity during demolition processes by carefully following established procedures for removing damaged materials from affected sites.
- Provided valuable input during team meetings, sharing insights and experiences to improve overall service delivery and customer satisfaction levels.
- Preserved clients'' peace of mind during stressful events by empathetically addressing their concerns and questions throughout the process.
- Maintained a clean and organized workspace, adhering to industry standards and guidelines for safe working conditions.
- Streamlined project completion times, prioritizing tasks according to urgency and scope requirements.
- Maximized resource utilization by maintaining an accurate inventory of equipment and supplies needed for each job site location.
Avenger Weapon System Technician
Army
08.2008 - 12.2012
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Franklin Towne Charter
Philadelphia, PA06.2008
Skills
- Insurance policy knowledge
- Organizational abilities
- Property valuation
- Assertiveness
- Legal Compliance Awareness
- Damage Assessment Proficiency
- Claim Investigation Expertise
- Highly motivated
- Claims Investigation
- Claims Processing
- Caseload Management
- PA,NJ,DE Claims Adjuster License
- Advanced computer skills
- Risk Assessment
- Report Writing
- Sales background
- Policy Interpretation
- Marketing
Timeline
Public Adjuster
Honest Adjustment
01.2023 - Current
Public Adjuster
A Plus Public Adjusters
03.2019 - 01.2023
Emergency Services Technician
East Coast Restoration
02.2013 - 02.2019
Avenger Weapon System Technician
Army
08.2008 - 12.2012
High School Diploma -
Franklin Towne Charter
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