Matthew Messore
Barrington
Summary
Driven professional with a proven track record at Performance Adjusting, adept in insurance policy knowledge and organizational abilities. Excelled in increasing claim resolutions through strategic negotiations and fostering strong partnerships at Servpro Northern Rhode Island. Demonstrates exceptional teamwork and collaboration, ensuring compliance and enhancing customer satisfaction through innovative marketing strategies.
Overview
8
8
years of professional experience
Work History
Public Adjuster
Performance Adjusting
06.2018 - 06.2024
- Increased claim resolutions through skillful negotiation with insurers on behalf of policyholders.
- Coordinated with contractors, engineers, and other experts to accurately assess property damage values for each case.
- Conducted thorough site inspections to document property damages and determine proper claim amounts.
- Ensured compliance with state regulations, maintaining a current understanding of industry laws and best practices.
Marketing Representative
Servpro Northern Rhode Island
08.2016 - 06.2018
- Created reports to track performance of marketing campaigns and suggest improvements.
- Collaborated with cross-functional teams to create cohesive marketing strategies that aligned with company goals and objectives.
- Responded to customer inquiries promptly and professionally to increase customer satisfaction.
- Provided exceptional customer service at promotional events, fostering positive relationships with potential clients and partners.
- Partnered with sales teams to develop and execute marketing initiatives that supported customer acquisition and retention goals.
Education
Bachelor of Arts - Communications
University of Rhode Island
Kingston, RI05.2017
Skills
- Insurance policy knowledge
- Organizational abilities
- Property valuation
- Assertiveness
- Highly motivated
- Technical knowledge
- Teamwork and Collaboration
Timeline
Public Adjuster
Performance Adjusting
06.2018 - 06.2024
Marketing Representative
Servpro Northern Rhode Island
08.2016 - 06.2018
Bachelor of Arts - Communications
University of Rhode Island
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