Laiza Rodriguez
Orlando,FL
Summary
Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems. Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Public Adjuster
Let Us Claim
6900 Tavistock Lakes Blvd Suite 400
05.2021 - Current
- Coordinated with contractors, engineers, and other experts to accurately assess property damage values for each case.
- Streamlined communication between all parties involved in the claims process, ensuring accurate information exchange and swift resolution times.
- Developed comprehensive reports detailing findings from investigations, supporting successful claim resolution efforts.
- Improved efficiency in claims management processes by implementing organizational systems and leveraging technology, resulting in reduced claim resolution times for clients.
- Collaborated with legal professionals to resolve complex cases and achieve favorable outcomes for clients.
- Conducted thorough site inspections to document property damages and determine proper claim amounts.
- Educated clients on their rights and responsibilities under their insurance policies, empowering them to make informed decisions during the claim process.
- Investigated property damage claims, resulting in accurate assessments of losses and timely processing of claims.
- Negotiated favorable settlements for clients by effectively analyzing insurance policy coverage and damages.
- Increased claim resolutions through skillful negotiation with insurers on behalf of policyholders.
- Built strong relationships with clients, providing excellent customer service throughout the claims process.
- Examined claims forms and other records to determine insurance coverage.
Education
Certification - Dog Training
Starmark Academy
Houston, TX06.2020
Skills
- Insurance policy knowledge
- Organizational abilities
- Property valuation
- Assertiveness
- Claim Investigation Expertise
- Claims Processing
- Insurance policy coverage knowledge
- Florida Public Claims Adjuster License
- Estimator
Certification
- Licensed Public Adjuster
- Certified - Estimator
- Certified - Dog Trainer
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Public Adjuster
Let Us Claim
05.2021 - Current
Certification - Dog Training
Starmark Academy