Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Laiza Rodriguez

Orlando,FL

Summary

Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems. Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Public Adjuster

Let Us Claim
05.2021 - Current
  • Coordinated with contractors, engineers, and other experts to accurately assess property damage values for each case.
  • Streamlined communication between all parties involved in the claims process, ensuring accurate information exchange and swift resolution times.
  • Developed comprehensive reports detailing findings from investigations, supporting successful claim resolution efforts.
  • Improved efficiency in claims management processes by implementing organizational systems and leveraging technology, resulting in reduced claim resolution times for clients.
  • Collaborated with legal professionals to resolve complex cases and achieve favorable outcomes for clients.
  • Conducted thorough site inspections to document property damages and determine proper claim amounts.
  • Educated clients on their rights and responsibilities under their insurance policies, empowering them to make informed decisions during the claim process.
  • Investigated property damage claims, resulting in accurate assessments of losses and timely processing of claims.
  • Negotiated favorable settlements for clients by effectively analyzing insurance policy coverage and damages.
  • Increased claim resolutions through skillful negotiation with insurers on behalf of policyholders.
  • Built strong relationships with clients, providing excellent customer service throughout the claims process.
  • Examined claims forms and other records to determine insurance coverage.

Education

Certification - Dog Training

Starmark Academy
Houston, TX
06.2020

Skills

  • Insurance policy knowledge
  • Organizational abilities
  • Property valuation
  • Assertiveness
  • Claim Investigation Expertise
  • Claims Processing
  • Insurance policy coverage knowledge
  • Florida Public Claims Adjuster License
  • Estimator

Certification

  • Licensed Public Adjuster
  • Certified - Estimator
  • Certified - Dog Trainer

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Public Adjuster

Let Us Claim
05.2021 - Current

Certification - Dog Training

Starmark Academy
Laiza Rodriguez