William Klaer
Johnsonville,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Imperial Pools Inc
03.2021 - Current
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Investigated and resolved accounting, service and delivery concerns.
- Used blueprints to put make sure the customer got the right products needed for their pool kit.
- Used A/R to go over balances and explain their balance in full detail.
- Transferred in products from other branches for my customers.
- Used spreadsheets to give customers quotes on pools and safety covers.
Glass Cutter
Vinylmax LLC
05.2016 - 03.2021
- Completed manual and visual inspections of glass pieces and final products.
- Followed established safety guidelines while removing broken glass prior to glass replacement.
- Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.
- Fabricated and installed required hardware and moldings for glass installations.
Education
High School Diploma -
Mechanicville High School
25 Kniskern Ave, Halfmoon, NY 1211806.2012
Skills
- Invoice Preparation and Processing
- Receiving Support
- Customer Account Management
- Report Creation
Timeline
Customer Service Representative
Imperial Pools Inc
03.2021 - Current
Glass Cutter
Vinylmax LLC
05.2016 - 03.2021
High School Diploma -
Mechanicville High School
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